Bank of America, Westport East Branch

Name:Bank of America, Westport East Branch
Full Service Brick and Mortar Office
Review:285 client reviews
Location:980 Post Road East (Rte 1)
Westport, CT 06880

Fairfield County
View Other Branches
 
Phone:203-226-7221
Office Hours:Mon:09:00:16:00
Tue:09:00:16:00
Wed:09:00:16:00
Thu:09:00:16:00
Fri:09:00:17:00
Sat:09:00:13:00
FDIC Cert:#3510
Established:1974-11-04


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4360, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,775,353,000,000
Total Deposits:$1,439,841,000,000
Total Equity Capital:$210,085,000,000
Total Domestic Office Deposits:$1,360,109,000,000
Net Income:$7,269,000,000
Quarterly Net Income:$7,269,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

285 client reviews of Bank of America scored 2 out of 5.

NO service. Caught them LYING1
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Reinbergs, May. 25, 2019

My ATM card was compromised so I drove over to report it and get a temporary card to pay my bills today. Skyline said the single rep was tied up all day.  They suggested I go to Bell Tower shops or North Fort Myers, their only other locations open on Saturday. Drove to Bell Tower shops. There they said the single rep was tied up. I asked them to call North Ft. Myers. They went to back room came back and said they set it up and my waiting period there would be 20 min. Drove to North Ft. Myers. They said nobody had called called them about me and the waiting period would be 2 hrs. which was past closing. One of the last two were obviously giving me a bold faced lie. I wasted more than 2 hours driving to all these locations and near 60 miles. I want to sue them for any late fees and credit problems incurred by their avoidance to provide a temporary card. They all tell me they are terribly backed up on Saturdays and I could see the long lines. It is obvious that not only local management but corporate management have decided to deny service to customers by not having adequate staff working as needed. I can report the fraud online but not get a temporary card. Find a bank that gives you service..

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Pelican Boulevard Branch at Cape Coral, FL
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Extremely Helpful To Meet My Financial Needs
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rebaa, May. 18, 2019

I mainly do my business online and via telcon. I use their Rewards programs they offer on my credit cards and enjoy my rewards, especially the additional % given when I put the Reward's $$ back into one of my accounts. Several times I've needed several large sums of money wired or electronically sent to another bank, the managers went way out of their way to ensure it got done quickly, correctly and then followed up with me to ensure my financial/personal needs were met. Other than the fact a good portion of BofA is owned by the Roman Catholic Church, I appreciate their service.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, Northwood Branch at Clearwater, FL
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Review Reflection Ridge Branch
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by saml, Feb. 05, 2019

Customer service is unreliable.They get my accounts screwed up on a regular basis. I've banked with BOA for 40 yrs. They haven't improved as far as their employees. At this branch you have to walk in for everything, it is very customer un-friendly. I guess they are saving a few dollars shutting down the drive through but their customers hate it.





* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Reflection Ridge Branch at Wichita, KS
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All Reviews...

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