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Bank of America, RIDGECREST BRANCH
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306 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3845, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,418,508,000,000 |
| Total Deposits: | $2,042,255,000,000 |
| Total Equity Capital: | $225,449,000,000 |
| Total Domestic Office Deposits: | $1,929,333,000,000 |
| Net Income: | $27,414,000,000 |
| Quarterly Net Income: | $8,241,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 15% |
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Client Review
306 client reviews of Bank of America scored 2 out of 5.
fantastic
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Goldengate, Oct. 03, 2022
I am amazed that people are being so critical. I find that the staff here work as not only bank tellers; but interpreters and counselors.They are beyond personable and helpful.
There is such a diverse group of people who bank here. Its part of the special charm.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Golden Gate Branch at Naples, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Goldengate, Oct. 03, 2022
I am amazed that people are being so critical. I find that the staff here work as not only bank tellers; but interpreters and counselors.They are beyond personable and helpful.
There is such a diverse group of people who bank here. Its part of the special charm.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Golden Gate Branch at Naples, FL
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1 bank teller at front counter, Friday afternoon 3:30 pm!
Overall Rating
Office Environment & Staff
Waiting Time
by Youhavetobekiddingme, Jun. 18, 2021
I went to this bank on a Friday afternoon, June 18th 3:30 pm. One bank teller at the window! A man at counter, getting money orders! Teller had to do twice! 38 minute wait! No other tellers came to help. Line of 7 build up. The what I assumed was branch manager started working the floor, asking what type of banking we needed. 6 out of 7 had to wait for the lone teller. Branch manager could have opened up a window to assist, but proceeded to be a “cheerleader” to us in line, making small talk, asking his our day was. For a National bank to have one bank teller at a window on a Friday is concerning, disappointing and I will never be back. Worst customer service I have seen in many years. I saw 3 employees and only 1 was working to the bone. Other two walked around in high heels.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Timberland Crossing Branch at Keller, TX
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Overall Rating Office Environment & Staff Waiting Timeby Youhavetobekiddingme, Jun. 18, 2021
I went to this bank on a Friday afternoon, June 18th 3:30 pm. One bank teller at the window! A man at counter, getting money orders! Teller had to do twice! 38 minute wait! No other tellers came to help. Line of 7 build up. The what I assumed was branch manager started working the floor, asking what type of banking we needed. 6 out of 7 had to wait for the lone teller. Branch manager could have opened up a window to assist, but proceeded to be a “cheerleader” to us in line, making small talk, asking his our day was. For a National bank to have one bank teller at a window on a Friday is concerning, disappointing and I will never be back. Worst customer service I have seen in many years. I saw 3 employees and only 1 was working to the bone. Other two walked around in high heels.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Timberland Crossing Branch at Keller, TX
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Client
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GonzGonzalo13, Feb. 22, 2021
Bankers on Cermack and western do an excellent job ,on top " of their game I was treated with respect, ,promptly questions ex , and execute with sincerity ,great job !! Thank you Bank of America!!.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Chicago - Cermak And Western Branch at Chicago, IL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby GonzGonzalo13, Feb. 22, 2021
Bankers on Cermack and western do an excellent job ,on top " of their game I was treated with respect, ,promptly questions ex , and execute with sincerity ,great job !! Thank you Bank of America!!.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Chicago - Cermak And Western Branch at Chicago, IL
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Bank Nearby
MUFG Union Bank, RIDGECREST BRANCH (0.1 miles)
Full Service Brick and Mortar Office
144 North China Lake Boulevard
Ridgecrest, CA 93555
Full Service Brick and Mortar Office
144 North China Lake Boulevard
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