Bank of America, Pelican Boulevard Branch

Name:Bank of America, Pelican Boulevard Branch
Full Service Brick and Mortar Office
Review:292 client reviews
Location:407 Cape Coral Parkway West
Cape Coral, FL 33914

Lee County
View Other Branches
 
Phone:239-549-4429
Office Hours:Mon:09:00:16:00
Tue:09:00:16:00
Wed:09:00:16:00
Thu:09:00:16:00
Fri:09:00:18:00
FDIC Cert:#3510
Established:1985-05-06


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4323, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,792,891,000,000
Total Deposits:$1,441,116,000,000
Total Equity Capital:$212,590,000,000
Total Domestic Office Deposits:$1,353,687,000,000
Net Income:$14,680,000,000
Quarterly Net Income:$7,411,000,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

292 client reviews of Bank of America scored 2 out of 5.

NO service. Caught them LYING1
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Reinbergs, May. 25, 2019

My ATM card was compromised so I drove over to report it and get a temporary card to pay my bills today. Skyline said the single rep was tied up all day.  They suggested I go to Bell Tower shops or North Fort Myers, their only other locations open on Saturday. Drove to Bell Tower shops. There they said the single rep was tied up. I asked them to call North Ft. Myers. They went to back room came back and said they set it up and my waiting period there would be 20 min. Drove to North Ft. Myers. They said nobody had called called them about me and the waiting period would be 2 hrs. which was past closing. One of the last two were obviously giving me a bold faced lie. I wasted more than 2 hours driving to all these locations and near 60 miles. I want to sue them for any late fees and credit problems incurred by their avoidance to provide a temporary card. They all tell me they are terribly backed up on Saturdays and I could see the long lines. It is obvious that not only local management but corporate management have decided to deny service to customers by not having adequate staff working as needed. I can report the fraud online but not get a temporary card. Find a bank that gives you service..

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Pelican Boulevard Branch at Cape Coral, FL
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