Bank of America, Mooresville West Branch

Mooresville Bank of America the worst
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by MiltonBradley, Apr. 15, 2012

First of all, all those reviews where people are putting five stars are phony. BoA is PAYING them to do this to improve their reputation. What they should be doing instead is actually treating customers properly. I have a million dollar mortgage with them for the past seven years and have never missed a payment. I live blocks from the bank, and yet they would not let me cash a $74 check from another bank because I did not have a checking or savings account with them. They weren't apologetic, but they did tell me they aren't in the business of cashing other bank's checks (REALLY, I THOUGHT THEY WERE A BANK). They had the nerve to ask me to open an account!  While I was waiting for the manager I overheard them speaking with an elderly woman and trying to talk her in to getting a high interest mortgage on a house she had paid off, instead of the $2,000 short term loan she was requesting. She seemed confused and they seemed like vultures. The new branch in Mooresville that opened in 2011 is the worst. If you had to write a book on how not to treat people, you could simply walk into that branch and listen. I will never be going there again - ever!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Morrison Plantation Branch at Mooresville, NC
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