Bank of America, Highland Park Branch

Name:Bank of America, Highland Park Branch
Full Service Brick and Mortar Office
Review:303 client reviews
Location:1921 St. Johns Avenue
Highland Park, IL 60035

Lake County
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Phone:847-432-5000
FDIC Cert:#3510
Established:1997-11-22


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4265, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,157,008,000,000
Total Deposits:$1,810,625,000,000
Total Equity Capital:$213,865,000,000
Total Domestic Office Deposits:$1,719,160,000,000
Net Income:$9,411,000,000
Quarterly Net Income:$3,583,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:7%
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Client Review

303 client reviews of Bank of America scored 2 out of 5.

BOA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SirrAlexx419, Jan. 15, 2021

I love banking with them


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Cortaro Farms Branch at Tucson, AZ
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supervisor Ngu Tran
Overall Rating
Office Environment & Staff
Waiting Time
by vinu, Jan. 08, 2021

I went to rent a locker today. rented one and items did not fit in it so  requested for bigger locker available. we were denied extra 15 minutes of the time on top of that Supervisor was extremely rude, nasty, unprofessional. to the point that i had to curb her  rude behavior. it was appalling to interact with unfriendly, rude  supervisor. I sincerely would like to write a letter to the regional manager of BOA in Kirkland area. Our son is flying out of state tomorrow there was  no intention to help or of courtesy .

* this reviewer has be with this bank for >10 years
* this review was made on Bank of America, Juanita Branch at Kirkland, WA
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John
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tallone, Sep. 15, 2020

Bank manager horrible. Had checking account hacked and said she could do nothing,to us to call the fraud department who said they could do nothing also. Tried to close account, they said "why"! Tried to freeze account. They said they would but didn't.  I thought they were suppose to help with these situations. Very disgusted! Will find a bank that cares. No customer service  anymore.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Lee's Summit-Langsford Branch at Lees Summit, MO
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