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Bank of America, Review
Bank of America, Review
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I love them!!!!
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by lisamarie, Nov. 30, 2012
I have had nothing but a great experience at this location. I would call the 1800 # for customer service and they are never able to help me and are full of excuses of why they do want to do their job. So I goto the location and they are alsays able tohelp me. I have never had an issue and they havenever given me an attitude. Even when I have one they do not. They have always been able to fix the issues and I am happy. My only complaint is that I wish they would answer the phonewhen I call so I am not routed to the stupid people in the call center
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boulevard Branch at Colonial Heights, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lisamarie, Nov. 30, 2012
I have had nothing but a great experience at this location. I would call the 1800 # for customer service and they are never able to help me and are full of excuses of why they do want to do their job. So I goto the location and they are alsays able tohelp me. I have never had an issue and they havenever given me an attitude. Even when I have one they do not. They have always been able to fix the issues and I am happy. My only complaint is that I wish they would answer the phonewhen I call so I am not routed to the stupid people in the call center
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boulevard Branch at Colonial Heights, VA
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Drive Thru Service...
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by jimmyiceo, Nov. 16, 2012
two tellers just hanging out and chit chatting with the other co-workers yet i'm patiently waiting in drive-thru and no help. You would think someone would watch periodically at the drive-thru area, but apparently they are too busy chit-chatting as well as being on their cell-phones.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Bank of America, Higley & Elliott Banking Center Bran at Higley, AZ
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Overall Rating Office Environment & Staff Waiting Timeby jimmyiceo, Nov. 16, 2012
two tellers just hanging out and chit chatting with the other co-workers yet i'm patiently waiting in drive-thru and no help. You would think someone would watch periodically at the drive-thru area, but apparently they are too busy chit-chatting as well as being on their cell-phones.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Bank of America, Higley & Elliott Banking Center Bran at Higley, AZ
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Angry individual account holder
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by Lacctholder, Oct. 31, 2012
I have been waiting over 150 days for a $100 promotional credit. I have contacted the customer service number as well as Nick at the branch. I received nothing but the runaround. At another location, I got to the bottom of it. A coding error happened when opening the account. Today, they cannot even answer their phones. When they did their phones are not working properly, " Hello, hello???" than they hang up. In this economy, where people need jobs I cannot believe the lack of professionalism involved! Not to mention a lack of ethics. Where is my $100 that was promised me?
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Schaumburg Branch at Schaumburg, IL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Lacctholder, Oct. 31, 2012
I have been waiting over 150 days for a $100 promotional credit. I have contacted the customer service number as well as Nick at the branch. I received nothing but the runaround. At another location, I got to the bottom of it. A coding error happened when opening the account. Today, they cannot even answer their phones. When they did their phones are not working properly, " Hello, hello???" than they hang up. In this economy, where people need jobs I cannot believe the lack of professionalism involved! Not to mention a lack of ethics. Where is my $100 that was promised me?
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Schaumburg Branch at Schaumburg, IL
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FANTASTIC
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by FANTASTIC, Oct. 29, 2012
I have to say the ladies in here are the BEST they are kind, friendly and very helpful!
I enjoy going through the drive thru there is one teller specificlly that is the BEST ever, she is truly FANTASTIC!!!
You know who you are!!!
Keep up the good work!!!
Maxx the VP of the bank is very nice and easy to work with, always trying to help.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Chewelah Branch at Chewelah, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FANTASTIC, Oct. 29, 2012
I have to say the ladies in here are the BEST they are kind, friendly and very helpful!
I enjoy going through the drive thru there is one teller specificlly that is the BEST ever, she is truly FANTASTIC!!!
You know who you are!!!
Keep up the good work!!!
Maxx the VP of the bank is very nice and easy to work with, always trying to help.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Chewelah Branch at Chewelah, WA
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Incredible People
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by red29, Oct. 23, 2012
I have meet so many of the employee at this branch only to see them in other branches, as I have learned this is a training location. However the branch manager Heather is awesome and there is a teller named Bethany. They always have a smile on there faces and go the extra mile. The entire branch is full of smiling helpful people. I love this branch and have made it mine. I don;t know if the employees read this, but I want them to know they are appreciated by this customer! Thanks Ladies and the occasional Gentlemen who have and do work there. Thank you all!!!
By the way my experience at the Austin Branches were cold, people have no interest, your just another number.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Kingwood Branch at Kingwood, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby red29, Oct. 23, 2012
I have meet so many of the employee at this branch only to see them in other branches, as I have learned this is a training location. However the branch manager Heather is awesome and there is a teller named Bethany. They always have a smile on there faces and go the extra mile. The entire branch is full of smiling helpful people. I love this branch and have made it mine. I don;t know if the employees read this, but I want them to know they are appreciated by this customer! Thanks Ladies and the occasional Gentlemen who have and do work there. Thank you all!!!
By the way my experience at the Austin Branches were cold, people have no interest, your just another number.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Kingwood Branch at Kingwood, TX
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worthless
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by fired123, Oct. 23, 2012
Bank of america is a joke, have a business acct. We get insurance checks. In order to deposit them if it has your business name plus the client name the client as to be with you to deposit. Can you see telling your client can you please come with me to the bank! How unprofessional. We are not a new client have been with them over 10yrs. Not anymore! Closing all accts, going to PNC they are great! Everyone should follow never had better customer service better rates and hours. Goodbye bank of america
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Crofton Station Branch at Crofton, MD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby fired123, Oct. 23, 2012
Bank of america is a joke, have a business acct. We get insurance checks. In order to deposit them if it has your business name plus the client name the client as to be with you to deposit. Can you see telling your client can you please come with me to the bank! How unprofessional. We are not a new client have been with them over 10yrs. Not anymore! Closing all accts, going to PNC they are great! Everyone should follow never had better customer service better rates and hours. Goodbye bank of america
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Crofton Station Branch at Crofton, MD
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Great Branch
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by Klstafford, Oct. 12, 2012
I find this branch to be fast, friendly and efficient. I drive past another BofA to get to this one. Highly recommend the branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Talega Branch at San Clemente, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Klstafford, Oct. 12, 2012
I find this branch to be fast, friendly and efficient. I drive past another BofA to get to this one. Highly recommend the branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Talega Branch at San Clemente, CA
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No customer service
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by Adrienne, Oct. 03, 2012
I came to the branch to obtain a new debit card, my current one closed due to fraud. My choices were to wait 7 days to receive a new one in the mail (impossible since I currently have no cash on hand) or go to a location and get a temporary one issued. Upon stepping in, I was unsure of who would be able to assist me with this: the staff sitting at their desks or the tellers and there was no one available to help guide me in the right direction. I chose to stand in line for the tellers because there seemed to really be nowhere to go. I chose wrong. After standing in the teller line for what seemed like a century, I was promptly told that they couldn't help me they would put my name on a list for the staff at desks to call over. Needless to say, I was now at the end if THAT line now. Everyone who came in after me got helped before. I am sitting here now. Still waiting for my turn. In all honesty I don't mind a little wait but they should've put me ahead of the 2nd line since I was already waiting
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Nellis And Harris Branch at Las Vegas, NV
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Overall Rating Office Environment & Staff Waiting Timeby Adrienne, Oct. 03, 2012
I came to the branch to obtain a new debit card, my current one closed due to fraud. My choices were to wait 7 days to receive a new one in the mail (impossible since I currently have no cash on hand) or go to a location and get a temporary one issued. Upon stepping in, I was unsure of who would be able to assist me with this: the staff sitting at their desks or the tellers and there was no one available to help guide me in the right direction. I chose to stand in line for the tellers because there seemed to really be nowhere to go. I chose wrong. After standing in the teller line for what seemed like a century, I was promptly told that they couldn't help me they would put my name on a list for the staff at desks to call over. Needless to say, I was now at the end if THAT line now. Everyone who came in after me got helped before. I am sitting here now. Still waiting for my turn. In all honesty I don't mind a little wait but they should've put me ahead of the 2nd line since I was already waiting
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Nellis And Harris Branch at Las Vegas, NV
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service so very slow
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by suzan, Sep. 28, 2012
I have a business account and tried deposit and get change. Took me 25 minutes for the whole process!! This vietnamese lady teler # 17 she count the money with machine money and she said the machine didn't. Work, instead of using another right away she try to fix it....come on you have customer in line for 5 people behind me and she tried to fix it. She ended up use another one. She complain me about my folded money, she complain me how I write the deposit slip...o gosh, what a terrible customer service! When she was getting my one box quarters change, she brought a whole cart of change. Took her forever to full the cart while all the business people still waiting for her. I lost 15 minutes sales because this idiot took her time.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Harbor-Edinger Branch at Fountain Valley, CA
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby suzan, Sep. 28, 2012
I have a business account and tried deposit and get change. Took me 25 minutes for the whole process!! This vietnamese lady teler # 17 she count the money with machine money and she said the machine didn't. Work, instead of using another right away she try to fix it....come on you have customer in line for 5 people behind me and she tried to fix it. She ended up use another one. She complain me about my folded money, she complain me how I write the deposit slip...o gosh, what a terrible customer service! When she was getting my one box quarters change, she brought a whole cart of change. Took her forever to full the cart while all the business people still waiting for her. I lost 15 minutes sales because this idiot took her time.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Harbor-Edinger Branch at Fountain Valley, CA
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They lost our deposit!
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by Azziel, Sep. 06, 2012
My Husband deposited his pay check at this banks ATM. They lost his freaking check! Unfortunately he chose the paperless reciept option.
Now we're out $700+ dollars due to a "glitch"! The representative said they had glitches at the ATM. Supposedly they'll investigate and redeposit they money. However the experience with this bank I have little hope. I'm thinking its time to switch to Alaska Credit Union inside QFC.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
1 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Azziel, Sep. 06, 2012
My Husband deposited his pay check at this banks ATM. They lost his freaking check! Unfortunately he chose the paperless reciept option.
Now we're out $700+ dollars due to a "glitch"! The representative said they had glitches at the ATM. Supposedly they'll investigate and redeposit they money. However the experience with this bank I have little hope. I'm thinking its time to switch to Alaska Credit Union inside QFC.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
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Personal Banker Kaye Carpenter...GO TO HER!!!
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by BBKJ9595, Jul. 30, 2012
Ms.Carpenter is an excellent banker.She shakes your hand,looks you in the eye,and completes what you asked to be done.She carries herself very well and knows what she is doing.She will be the only one I go to to have anything done in my account if I keep it.She won't be here too long.Bank of America is accustomed to having rude employees.Hopefully she moves on to somewhere that is more caring like her.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Westbury Branch at Westbury, NY
8 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BBKJ9595, Jul. 30, 2012
Ms.Carpenter is an excellent banker.She shakes your hand,looks you in the eye,and completes what you asked to be done.She carries herself very well and knows what she is doing.She will be the only one I go to to have anything done in my account if I keep it.She won't be here too long.Bank of America is accustomed to having rude employees.Hopefully she moves on to somewhere that is more caring like her.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Westbury Branch at Westbury, NY
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ONE rep changed my mind about closing my account!
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by BBKJ9595, Jul. 30, 2012
So I came to here to follow up on a dispute and the current Assistant branch manager, Amy, not only ignored me waiting for service, but was also very rude!She didnt complete what i asked her to do which caused me to have to make another trip to the bank.Not happy about that.She is not very friendly and I would not recommend her service to anyone I know.Hopefully she fixes that soon.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Westbury Branch at Westbury, NY
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BBKJ9595, Jul. 30, 2012
So I came to here to follow up on a dispute and the current Assistant branch manager, Amy, not only ignored me waiting for service, but was also very rude!She didnt complete what i asked her to do which caused me to have to make another trip to the bank.Not happy about that.She is not very friendly and I would not recommend her service to anyone I know.Hopefully she fixes that soon.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Westbury Branch at Westbury, NY
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1 TRILLION IN ASSETS
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by areyoukiddingme2012, Jul. 28, 2012
The Country of Bank of america
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 10 Mile And Greenfield Branch at Southfield, MI
5 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby areyoukiddingme2012, Jul. 28, 2012
The Country of Bank of america
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 10 Mile And Greenfield Branch at Southfield, MI
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"Supervisor" Rhonda
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by smt2012, Jul. 22, 2012
Rhonda is incredibly unprofessional, rude and snappy. A sad excuse for a supervisor who needs to work in a warehouse rather than customer service. Also, wtf is with a $9 fee for depositing money into my account via teller? How stupid is that. Wells fargo is free, and every week im leaning more toward switch back to them as my bank. Why would i pay you to take my money? Especially if i can do it for free directly outside at your atm?!?! How dumb are you b of a??!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 51st Street And Elliot Branch at Phoenix, AZ
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby smt2012, Jul. 22, 2012
Rhonda is incredibly unprofessional, rude and snappy. A sad excuse for a supervisor who needs to work in a warehouse rather than customer service. Also, wtf is with a $9 fee for depositing money into my account via teller? How stupid is that. Wells fargo is free, and every week im leaning more toward switch back to them as my bank. Why would i pay you to take my money? Especially if i can do it for free directly outside at your atm?!?! How dumb are you b of a??!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 51st Street And Elliot Branch at Phoenix, AZ
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happy customer everytime
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by gladis12, Jul. 19, 2012
i was very impressed by staff and how quickly i was taken care of with my transaction. i always enjoy coming here to see the ladies with there smiling faces. they always help me out
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Aviation Avenue Branch at Charleston, SC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby gladis12, Jul. 19, 2012
i was very impressed by staff and how quickly i was taken care of with my transaction. i always enjoy coming here to see the ladies with there smiling faces. they always help me out
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Aviation Avenue Branch at Charleston, SC
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5 star reviews?
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by dy2012, Jul. 04, 2012
Does anyone realize that all the reviews are either below average or 5 stars! and with that, most of the 5 stars arent even about this branch that most of us are talking about. i believe those are fake or paid to be written.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dy2012, Jul. 04, 2012
Does anyone realize that all the reviews are either below average or 5 stars! and with that, most of the 5 stars arent even about this branch that most of us are talking about. i believe those are fake or paid to be written.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
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Not if it was the last bank! I would rather hold my own money!
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by dy2012, Jul. 04, 2012
I usually go to the bank on 31st and garnett an i absolutely had no problems there. i liked that bank. They actually GIVE service! until i moved to 71st here and this branch on elm was the only nearest one. all they do is waste my gas and deny service!!! I would gladly drive all the way to garnett again!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dy2012, Jul. 04, 2012
I usually go to the bank on 31st and garnett an i absolutely had no problems there. i liked that bank. They actually GIVE service! until i moved to 71st here and this branch on elm was the only nearest one. all they do is waste my gas and deny service!!! I would gladly drive all the way to garnett again!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
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With Shoes, With Shirt, With required info, No Service!!!! Do NOT expect to get any kind of service here!
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by dy2012, Jul. 04, 2012
I have never seen a bank that absolutely refuses to cash ANY check that is not your own or from other banks!!! Until Now! I took my boyfriends check(his account is closed) to this exact location, with his signature on it, and they took it like how the tellers are suppose to service their customers! The next time i took his check there, they decided "no, we cant do it without the id or the person here". pissed off! i came back a week later with his new check to the drive thru with his signature and mine on the check along with his id. "oh we cant cash this check without him".........Aaaarrrghhhh.....Days Later on i went inside with the signatures, his id, and him in person. "I dont feel comfortable cashing this check. I wont do it." ENOUGH IS ENOUGH! i dont care if u dont feel comfortable, DO Your job or are they just there being paid to say NO!
This place might as well close DOWN at this rate!
With Shoes, With Shirt, With required info, No Service!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
5 of 12 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dy2012, Jul. 04, 2012
I have never seen a bank that absolutely refuses to cash ANY check that is not your own or from other banks!!! Until Now! I took my boyfriends check(his account is closed) to this exact location, with his signature on it, and they took it like how the tellers are suppose to service their customers! The next time i took his check there, they decided "no, we cant do it without the id or the person here". pissed off! i came back a week later with his new check to the drive thru with his signature and mine on the check along with his id. "oh we cant cash this check without him".........Aaaarrrghhhh.....Days Later on i went inside with the signatures, his id, and him in person. "I dont feel comfortable cashing this check. I wont do it." ENOUGH IS ENOUGH! i dont care if u dont feel comfortable, DO Your job or are they just there being paid to say NO!
This place might as well close DOWN at this rate!
With Shoes, With Shirt, With required info, No Service!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
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Worst Bank Ever!!!!!!
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by dy2012, Jul. 04, 2012
Everyone with 1 to 2 stars is absolutely true!!! i have $25 automatic transfer from my checking to savings every month. when i transfer it back to checking, they would charge me $35 fee for it being returned. their fees are the worst, their method of trying to make money is Fraudulent!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby dy2012, Jul. 04, 2012
Everyone with 1 to 2 stars is absolutely true!!! i have $25 automatic transfer from my checking to savings every month. when i transfer it back to checking, they would charge me $35 fee for it being returned. their fees are the worst, their method of trying to make money is Fraudulent!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Broken Arrow Branch at Broken Arrow, OK
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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this branch sucks!
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by daniellex45, Jun. 28, 2012
My first experience with this branch consisted of them denying me service because my license was expired by one day (it was my birthday). The second time I went in there with my fathers check he had written me. After being very rude and taking forever, the woman said that she would be unable to cash the check. I asked her why and she said that she could not personally verify my fathers signature (he has been a customer there for years). I asked why and what could be done and she walked away saying "I can't go into further detail." 9 months pregnant and extremely pissed off, I drove 5 minutes down the road to the Granby branch. I explained to then what had happened over at Simsbury and they apologized for them and had no difficulty cashing the check for me.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Simsbury Branch at Simsbury, CT
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby daniellex45, Jun. 28, 2012
My first experience with this branch consisted of them denying me service because my license was expired by one day (it was my birthday). The second time I went in there with my fathers check he had written me. After being very rude and taking forever, the woman said that she would be unable to cash the check. I asked her why and she said that she could not personally verify my fathers signature (he has been a customer there for years). I asked why and what could be done and she walked away saying "I can't go into further detail." 9 months pregnant and extremely pissed off, I drove 5 minutes down the road to the Granby branch. I explained to then what had happened over at Simsbury and they apologized for them and had no difficulty cashing the check for me.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Simsbury Branch at Simsbury, CT
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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