1st National Bank, Towne Mall Branch

Name:1st National Bank, Towne Mall Branch
Full Service Brick and Mortar Office
Review:2 client reviews
Location:3616 Dixie Highway
Franklin, OH 45005

Warren County
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Phone:513-423-4626
FDIC Cert:#6646
Established:1977-06-27


The Bank

Name:1st National Bank
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1934-01-01
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:10, view all, view on map
Website:WWW.BANKWITH1ST.COM
Total Assets:$203,154,000
Total Deposits:$179,397,000
Total Equity Capital:$17,129,000
Total Domestic Office Deposits:$179,397,000
Net Income:$1,491,000
Quarterly Net Income:$763,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:9%
Quarterly Return on Equity:18%
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Client Review

2 client reviews of 1st National Bank scored 3 out of 5.

Great Community Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LocalJT, Jan. 22, 2018

It is rare to find a place where you work with the same long term employees. No phone trees to deal with - just a real human to talk to and work with.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on 1st National Bank, Walmart West Chester Branch at West Chester, OH
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DO NOT USE THIS BANK.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by robinwindy, Jan. 07, 2015

1st National  Bank
DO NOT USE THIS BANK.
I have been sick and in and out of the hospital. Normally I would have stopped by the branch but I used there online banking instead. I put a stop payment on one item which would have hit for $9. I searched and looked on the online banking account to see if there would be a charge. I proceeded to fill the form out and went on to the next page. It asked if I was sure and looked again to see if there was a charge. I processed it and then checked my account. No charge. I was happy I thought that if I processed it online there would not be one. One day goes by, two days. I get sick again and when I check my account a week or two later I see it $38.00 fee! So I emailed the branch manager at the West Chester Branch in Walmart. I was sure she received it because my mom had emailed her about the same time and she answered her. No reply. Finally after the holiday; when I felt little better, I went in. The $38 dollar charge made my little account over and they proceeded to charge me all the way up to $118! When I do any transaction I always expect to know how much they are charging then and not weeks later. The branch manager said why would you expect it to be free everyone else charges. I told her I looked for a charge when I did it and there was none. She said to bad.

* this reviewer has be with this bank for 6 months - 1 year
* this review was made on 1st National Bank, Walmart West Chester Branch at West Chester, OH
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