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Woodforest National Bank, Conroe Wal-Mart Branch
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| Name: | Woodforest National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1980-09-05 |
| FDIC Insurance: | 1980-09-05 |
| Holden By: | Woodforest Financial Group Employee Stock Ownership Plan (With 401(K) Provisions) (Amended And |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 784, view all, view on map |
| Website: | http://www.woodforest.com |
| Total Assets: | $3,701,612,000 |
| Total Deposits: | $3,278,060,000 |
| Total Equity Capital: | $349,535,000 |
| Total Domestic Office Deposits: | $3,278,060,000 |
| Net Income: | $79,050,000 |
| Quarterly Net Income: | $16,898,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 23% |
| Quarterly Return on Equity: | 19% |
| More... | |
Client Review
39 client reviews of Woodforest National Bank scored 3.5 out of 5.
Best bank in Richmond Value
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Interest Rate and Cost
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by bosslino804, Apr. 22, 2013
I love this bank so much. They call u if something is wrong with your account and even help you find out what the problem is. The branch on mechanicsville call a company for me to see why they was charging my account twice a month for different amounts. That was very very helpful cause the branch manger got my money back with no problem
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Mechanicsville Virginia Branch at Mechanicsville, VA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Servicesby bosslino804, Apr. 22, 2013
I love this bank so much. They call u if something is wrong with your account and even help you find out what the problem is. The branch on mechanicsville call a company for me to see why they was charging my account twice a month for different amounts. That was very very helpful cause the branch manger got my money back with no problem
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Mechanicsville Virginia Branch at Mechanicsville, VA
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by Becca15236 2013-05-15 09:29:16
The Uniontown employees really know what customer service is, they know how to make you feel comfortable even when things are off sometimes. I love this bank and the service. I started the account in NC and they were awesome as well. I highly recommend this bank.
Debit Card Hell and Lies
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by TLTaylor01, Apr. 11, 2013
I called Woodforest Bank's customer service three weeks before my card was to expire. The gentleman told me not worry they'd [probably] send out a new one within two weeks. So I thought nothing of it. Until April 1, 2013, I still had not received my card. I called CUSTOMER SERVICE-again, the saga began. I advised the lady that I had not received my card. She said she's order me one. I told her I needed it right away since some of my subscriptions are tied to my card. She said the branch manager of my account would have to order the rush. She transferred me to the presumed branch manager, Zak. He tells me he'll order my card right away and put it on a rush-stating to me that it's going to cost him $55.00 for the fedex cost. A week goes by no card. I call Zak to advise him and he states that the card is on it's way and I should have it by Wednesday of that week. Thursday of that week no card. I call customer service and speak with a supervisor. She contacts Zak and discusses my issue. Zak tells her that he ordered the card but forgot to put a rush on it. Shaun the customer service rep advises that Zak confirmed with her that he would expedite the card to me upon receipt. Okay, fine the issues appears to have reached an exhaustive conclusion. Why would Zak then call me on April 10--the date he received my card--to ask me if I wanted to come to the branch and pick up the card or have him mail it to me which will take a few extra days. So much for expedited delivery or a branch manager having a reasonable understanding of setting customer expectations.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Office Environment & Staff
Waiting Time
Other Servicesby TLTaylor01, Apr. 11, 2013
I called Woodforest Bank's customer service three weeks before my card was to expire. The gentleman told me not worry they'd [probably] send out a new one within two weeks. So I thought nothing of it. Until April 1, 2013, I still had not received my card. I called CUSTOMER SERVICE-again, the saga began. I advised the lady that I had not received my card. She said she's order me one. I told her I needed it right away since some of my subscriptions are tied to my card. She said the branch manager of my account would have to order the rush. She transferred me to the presumed branch manager, Zak. He tells me he'll order my card right away and put it on a rush-stating to me that it's going to cost him $55.00 for the fedex cost. A week goes by no card. I call Zak to advise him and he states that the card is on it's way and I should have it by Wednesday of that week. Thursday of that week no card. I call customer service and speak with a supervisor. She contacts Zak and discusses my issue. Zak tells her that he ordered the card but forgot to put a rush on it. Shaun the customer service rep advises that Zak confirmed with her that he would expedite the card to me upon receipt. Okay, fine the issues appears to have reached an exhaustive conclusion. Why would Zak then call me on April 10--the date he received my card--to ask me if I wanted to come to the branch and pick up the card or have him mail it to me which will take a few extra days. So much for expedited delivery or a branch manager having a reasonable understanding of setting customer expectations.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Extremely pleased with Woodforest!
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by C405236, Mar. 29, 2013
We've been banking with Woodforest for over 5 years and have always been pleased with their service, branch locations, and products. We initially started our banking with Woodforest in The Woodlands. Then after a relocation, we continued our banking relationship in their South Carolina network. We do 100% of our banking with Woodforest including loans. We highly recommend Woodforest Bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Woodforest National Bank, Harbison Blvd Branch at Columbia, SC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Servicesby C405236, Mar. 29, 2013
We've been banking with Woodforest for over 5 years and have always been pleased with their service, branch locations, and products. We initially started our banking with Woodforest in The Woodlands. Then after a relocation, we continued our banking relationship in their South Carolina network. We do 100% of our banking with Woodforest including loans. We highly recommend Woodforest Bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Woodforest National Bank, Harbison Blvd Branch at Columbia, SC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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39 client reviews