Woodforest National Bank, Al Gulf Shores

Name:Woodforest National Bank, Al Gulf Shores
Full Service Retail Office
Review:62 client reviews
Location:170 East Fort Morgan Road
Gulf Shores, AL 36542

Baldwin County
 
Phone:251-948-2950
Office Hours:Sun: 12:00 to 16:00
Mon: 10:00 to 18:00
Tue: 10:00 to 18:00
Wed: 10:00 to 18:00
Thu: 10:00 to 19:00
Fri: 10:00 to 19:00
Sat: 10:00 to 17:00
Branch Deposit:$802,000
FDIC Cert:#23220
Established:2009-11-07


The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
Established:1980-09-05
FDIC Insurance:1980-09-05
Holden By:Woodforest Financial Group Employee Stock Ownership Plan (With 401(K) Provisions) (Amended And
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:792, view all, view on map
Website:www.woodforest.com
Total Assets:$4,225,636,000
Total Deposits:$3,778,829,000
Total Equity Capital:$365,374,000
Total Domestic Office Deposits:$3,778,829,000
Net Income:$17,698,000
Quarterly Net Income:$17,698,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:20%
Quarterly Return on Equity:20%
 More...


Client Review

62 client reviews of Woodforest National Bank scored 3.5 out of 5.

Woodforest National Bank, Cedar Park Wal-Mart Branch at Cedar Park, TX
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kriskwon, Jul. 26, 2014

I'm 55 yrs old and have banked at a lot of banks.  This one, by far, is the best bank I have ever been with!  I have been plagued with some disabilities lately and my mental capacities are not quite all there.  However, they have always treated me with kindness and respect no matter how many times I mess up my account.  Crystal is the bank manager and if I had a company I would steal her away - she is that good at what she does.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Woodforest National Bank, 0713 Cedar Park Wal-Mart Branch at Cedar Park, TX
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Spoken Yet Unwritten Policy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mona9, Jul. 09, 2014

Three months ago, I deposited a third party check.  It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box.  Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check.  I had never heard of a bank not cashing a third party check.  I asked why and the rep told me that they didn't know my brother and could not verify his identity. What?  I couldn't believe it.  So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort.  So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks.  So all of the bank managers follow a spoken yet unwritten policy.  Who does that?

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0245 Arbutus Maryland Walmart Branch at Halethorpe, MD
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Spoken Yet Unwritten Policy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mona9, Jul. 09, 2014

Three months ago, I deposited a third party check.  It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box.  Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check.  I had never heard of a bank not cashing a third party check.  I asked why and the rep told me that they didn't know my brother and could not verify his identity. What?  I couldn't believe it.  So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort.  So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks.  So all of the bank managers follow a spoken yet unwritten policy.  Who does that?

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodforest National Bank at Spring, TX
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