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Woodforest National Bank, Al Gulf Shores
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61 client reviews
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| Name: | Woodforest National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1980-09-05 |
| FDIC Insurance: | 1980-09-05 |
| Holden By: | Woodforest Financial Group Employee Stock Ownership Plan (With 401(K) Provisions) (Amended And |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 792, view all, view on map |
| Website: | www.woodforest.com |
| Total Assets: | $4,225,636,000 |
| Total Deposits: | $3,778,829,000 |
| Total Equity Capital: | $365,374,000 |
| Total Domestic Office Deposits: | $3,778,829,000 |
| Net Income: | $17,698,000 |
| Quarterly Net Income: | $17,698,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 20% |
| Quarterly Return on Equity: | 20% |
| More... | |
Client Review
61 client reviews of Woodforest National Bank scored 3.5 out of 5.
Spoken Yet Unwritten Policy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mona9, Jul. 09, 2014
Three months ago, I deposited a third party check. It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box. Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check. I had never heard of a bank not cashing a third party check. I asked why and the rep told me that they didn't know my brother and could not verify his identity. What? I couldn't believe it. So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort. So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks. So all of the bank managers follow a spoken yet unwritten policy. Who does that?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0245 Arbutus Maryland Walmart Branch at Halethorpe, MD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mona9, Jul. 09, 2014
Three months ago, I deposited a third party check. It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box. Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check. I had never heard of a bank not cashing a third party check. I asked why and the rep told me that they didn't know my brother and could not verify his identity. What? I couldn't believe it. So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort. So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks. So all of the bank managers follow a spoken yet unwritten policy. Who does that?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0245 Arbutus Maryland Walmart Branch at Halethorpe, MD
Was this review helpful to you? Yes, No Report Abuse
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Spoken Yet Unwritten Policy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mona9, Jul. 09, 2014
Three months ago, I deposited a third party check. It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box. Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check. I had never heard of a bank not cashing a third party check. I asked why and the rep told me that they didn't know my brother and could not verify his identity. What? I couldn't believe it. So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort. So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks. So all of the bank managers follow a spoken yet unwritten policy. Who does that?
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodforest National Bank at Spring, TX
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Mona9, Jul. 09, 2014
Three months ago, I deposited a third party check. It was my brother's small handwritten $100.00 paycheck. It was endorsed properly and then deposited into the overnight deposit box. Four days later I got a call from a bank manager who told me that they don't handle third party checks and to come pick up the check. I had never heard of a bank not cashing a third party check. I asked why and the rep told me that they didn't know my brother and could not verify his identity. What? I couldn't believe it. So I checked their website and all of the documents they gave me when I opened the account and found no policy of the sort. So I went into the branch to pick up the check and asked for a written policy and the manager could not offer any written policy and just said, sorry ma'am, we do not cash third party checks. So all of the bank managers follow a spoken yet unwritten policy. Who does that?
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodforest National Bank at Spring, TX
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PROFILING AND DEFAMATION OF CHARACTER ARE ILLEGAL
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HBCtreasurer, May. 12, 2014
Used Woodforest for Western Union Money Transfers Many times before. On March 24, 2014 a (new employee) was allowed by her manager to Refuse Service to me. The employee Profiled me as being involved in illegal activity. In her verbal comments I felt she was on the edge of defamation of my character. I represent a church who was sending money to a foreign missionary to help repair a church roof damaged from a typhoon that went through the Phillipines. I went to another Western Union facility within 5 miles of this Bank and made the transaction without issue. Shame on the employees at Woodforest National Bank who were involved with this incident. I showed them I.D.'s and had proof of who I represented, they did not believe me. This incident should have never happened!!!!
* this review was made on Woodforest National Bank, Crystal Lake Wal-Mart Branch at Crystal Lake, IL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HBCtreasurer, May. 12, 2014
Used Woodforest for Western Union Money Transfers Many times before. On March 24, 2014 a (new employee) was allowed by her manager to Refuse Service to me. The employee Profiled me as being involved in illegal activity. In her verbal comments I felt she was on the edge of defamation of my character. I represent a church who was sending money to a foreign missionary to help repair a church roof damaged from a typhoon that went through the Phillipines. I went to another Western Union facility within 5 miles of this Bank and made the transaction without issue. Shame on the employees at Woodforest National Bank who were involved with this incident. I showed them I.D.'s and had proof of who I represented, they did not believe me. This incident should have never happened!!!!
* this review was made on Woodforest National Bank, Crystal Lake Wal-Mart Branch at Crystal Lake, IL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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