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Woodforest National Bank, Al Gulf Shores
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57 client reviews
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| Name: | Woodforest National Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1980-09-05 |
| FDIC Insurance: | 1980-09-05 |
| Holden By: | Woodforest Financial Group Employee Stock Ownership Plan (With 401(K) Provisions) (Amended And |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 792, view all, view on map |
| Website: | www.woodforest.com |
| Total Assets: | $3,884,304,000 |
| Total Deposits: | $3,470,790,000 |
| Total Equity Capital: | $347,176,000 |
| Total Domestic Office Deposits: | $3,470,790,000 |
| Net Income: | $69,833,000 |
| Quarterly Net Income: | $16,137,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 20% |
| Quarterly Return on Equity: | 19% |
| More... | |
Client Review
57 client reviews of Woodforest National Bank scored 3.5 out of 5.
Charlotte Hopkins / Charles Hohn
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bludove2014, Apr. 05, 2014
Very rude employees on cell phones while helping my son open his first account I had my grandson also with me the employee turned to her co worker and said something stinks then she told me I needed to change my sons diaper # 1 that's not her worry concern or job # 2 my grandsons diaper was cleaner than her mouth #3 if you can't say anything nice don't say anything at all!!! Very Disrespectful Employees they should be fired many others would love to have their job and appreciate it and their customers!!! These women were very rude Ill mannered and I will do business else where my grandson is mixed and this insult was also raciest the women were black me and my son are Caucasian The only abusive language is coming from your employees since when does a bank clerk tell you your child stinks and needs the diaper changed Never!!! Totally out of line
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Prattville Branch at Prattville, AL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bludove2014, Apr. 05, 2014
Very rude employees on cell phones while helping my son open his first account I had my grandson also with me the employee turned to her co worker and said something stinks then she told me I needed to change my sons diaper # 1 that's not her worry concern or job # 2 my grandsons diaper was cleaner than her mouth #3 if you can't say anything nice don't say anything at all!!! Very Disrespectful Employees they should be fired many others would love to have their job and appreciate it and their customers!!! These women were very rude Ill mannered and I will do business else where my grandson is mixed and this insult was also raciest the women were black me and my son are Caucasian The only abusive language is coming from your employees since when does a bank clerk tell you your child stinks and needs the diaper changed Never!!! Totally out of line
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Prattville Branch at Prattville, AL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Excellent Staff at Chapel Hill Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by WoodforestCustomer20, Mar. 23, 2014
The staff is excellent. Had some glitches with the service but the staff is WONDERFUL. Had some problems with online banking and with scanning checks for deposit.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Nc Chapel Hill Walmart 0777 Branch at Chapel Hill, NC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby WoodforestCustomer20, Mar. 23, 2014
The staff is excellent. Had some glitches with the service but the staff is WONDERFUL. Had some problems with online banking and with scanning checks for deposit.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Nc Chapel Hill Walmart 0777 Branch at Chapel Hill, NC
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Worst bank I have ever dealt with
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Pilgrim, Mar. 22, 2014
Teller didn't know the meaning of the terms on my bank statement.
I was not told about the $15 activation fee for a debit card.
Online payments are sometimes "pending" for up to a week. I didn't know what this meant but people on eBay will not ship my items until this is gone. Hmmm.
There is no Q&A on their website and very limited information.
The only way to activate the debit card is at an ATM, no number to call for activation like most banks.
They only have ATMs at their bank locations.
Need I say more?
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0593 Il Antioch Walmart Branch at Antioch, IL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby Pilgrim, Mar. 22, 2014
Teller didn't know the meaning of the terms on my bank statement.
I was not told about the $15 activation fee for a debit card.
Online payments are sometimes "pending" for up to a week. I didn't know what this meant but people on eBay will not ship my items until this is gone. Hmmm.
There is no Q&A on their website and very limited information.
The only way to activate the debit card is at an ATM, no number to call for activation like most banks.
They only have ATMs at their bank locations.
Need I say more?
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0593 Il Antioch Walmart Branch at Antioch, IL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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