Wells Fargo Bank, SPEARFISH BRANCH

Wells Fargo in Spearfish South Dakota
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by TheSeekerofTruth, Jan. 24, 2011

I had been banking with wells fargo since i was 16 and my mom and i opened my first bank account. while i lived in Texas, and had little to no money, wells fargo was great. when i graduated and went to college in SD things rapidly went downhill.  First of all, when i deposited some savings bonds that my parents bought for me when i very young, the tellers looked up the bonds and gave me the exact rate that they found for those exact bonds. 3 months later they decided that they felt they had given me too much for those bonds and pulled out over $300 w/out giving me any notice what so everof that happening just before 4th of july weekend. so everytime i used my debit card that weekend, they gave me a $34 over draft fee (12 times) i went through hell getting them to admit their mistake but they still would not credit me back all of my o/d fees. i was furious! so i paid off all of my fees zeroed out my balance and closed the account and went to pioneer bank and trust (also here in Spearfish. and they have been excellent by the way). about 6 months later i got a call from an outside collections agency saying that after i had zeroed out and closed the account, wellsfargo had put another overdraft fee on the already closed account, and that the account had charged off and been sent to an outside collections agency.... AGAIN I RECEIVED NO NOTICE THAT THIS WAS HAPPENING TO ME AND IT DESTROYED MY GOOD CREDIT! when i found out what happened to my credt, i called and spoke to a representative who notified me that she could find absolutely no reason that another o/d fee was assessed to my account and that she would have the branch manager call me back to get it resolved... NO CALL BACK!  I waited a week and called again. this time the representative reviewed the last call and informed me that he also saw no reason why this shouldve been done and that he would also have the bank manager return my call... AGAIN NO CALL BACK! So today i called and told them that i would hold until the manager could take my call.  When he finally answered my call, he claimed that there were no notes as to what had happened to my account or that i had called and requested to speak to him previously.  He also told me that it was my responsibility to bring the account current regardless of the legitimacy of the fees and that they had tried to send me notice in the mail but that it had been returned to them as a wrong address and then he read to me MY EXACT ADDRESS! He then started back peddling and making ridiculous claims to the extent that they do not make errors!!! finally he agreed that he would look more fully into my account and call me back later today... and i still have not heard back from him.  WELLS FARGO SPEARFISH BRANCH IS COMPOSED OF UNETHICAL, IMMORAL, THEIVES.  I HIGHLY RECOMMEND THAT ANYONE WITH ANYTHING AT ALL TO LOSE STEER CLEAR OF THEM!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Spearfish Branch at Spearfish, SD
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