Wells Fargo Bank, Silver Bay Branch

Name:Wells Fargo Bank, Silver Bay Branch
Full Service Brick and Mortar Office
Review:812 client reviews
Location:36 Shopping Center
Silver Bay, MN 55614

Lake County
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Phone:218-226-4451
Office Hours:Mon-Fri 08:30 AM-05:00 PM
Sat-Sun closed
Branch Deposit:$15,156,000
FDIC Cert:#3511
Established:1955-06-15


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6230, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,699,435,000,000
Total Deposits:$1,293,485,000,000
Total Equity Capital:$158,063,000,000
Total Domestic Office Deposits:$1,145,337,000,000
Net Income:$9,839,000,000
Quarterly Net Income:$5,097,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

812 client reviews of Wells Fargo Bank scored 2 out of 5.

bank manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tiane, Sep. 10, 2016

I was unhappy with Calib Williams the bank manager.  He did not try and solve a simple midunderstanding

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Adams & Broadway Branch at Los Angeles, CA
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Stopped a fraudulent check!
Overall Rating
Other Services
by twhatley1, Aug. 16, 2016

Jazelle at this bank called me yesterday to tell me someone was trying to negotiate a large check drawn on my account.  Thank goodness for conscientious and professional people in these banks.  It was a counterfeit check that certainly would have been cashed if someone did not look into it carefully.  Thanks Jazelle.  You are my hero.  :)


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Ansley Mall Branch at Atlanta, GA
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Rude employee in the drive thru
Overall Rating
Other Services
by anniefstin, Aug. 01, 2016

While traveling on Saturday, July 30, 2016 I stopped by this branch to get some extra cash while I was on the road. This was just after 9:00am in the morning. This is not my branch that I do business with andI am so glad. As I was trying to withdraw $80from my account I called the girl in the drive thru and told her I needed to withdraw some money. I sent her my bank card and license and she sent me back a withdrawal slip and a pen. When I opened the tube the pen fell out where I could not locate it. I grabbed a pen i had and filled out the form and sent it back to her. She immediately called back on the speaker and said mam this is filled out in pencil. I sent you a pen. I explained to her that the pen fell out of the tube and I couldn't find it so I used my own pen. So she said in her nasty voice i will send you another pen. But wanted me to fill out the same form i had filled out already. so i filled in the amount with the 2nd pen she sent me and sent it back again. She called me again and said i needed to fill out the form with the pen. Now i was confused. If i needed to fill out a form again why didn't she send me a new form? By this time I was so angry. I proceeded to call her and tell her to send back my card and my license. I had had it with her. She was the rudest individual I have dealt with in a very long time. She had my blood boiling. I didn't get her name because I was fuming. I left the drive thru and had to stop and sit for awhile because this witch had made me so angry. I have not only experienced other people in Palm Coast before but she won the race. Nastiest people I have ever come in contact with. Very poor customer service. My job involves extensive customer service and if I acted this way to any of our customers I might as well be looking for a new job. I know who you are and you should and I will make it a point to complain to the top of Wells Fargo.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Palm Coast Town Center Branch at Palm Coast, FL
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Bank Nearby

The Lake Bank, Silver Bay Branch (0.1 miles)
Full Service Brick and Mortar Office
88 Outer Drive
Silver Bay, MN 55614

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