Wells Fargo Bank, San Felipe & Voss Branch

Name:Wells Fargo Bank, San Felipe & Voss Branch
Full Service Brick and Mortar Office
Review:818 client reviews
Location:1625 S. Voss Rd
Houston, TX 77057

Harris County
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Phone:713-781-0765
Office Hours:Mon-Fri 07:00 AM-06:00 PM
Sat 08:00 AM-02:00 PM
Sun closed
Branch Deposit:$129,889,000
FDIC Cert:#3511
Established:2007-05-29


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6215, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,740,819,000,000
Total Deposits:$1,321,561,000,000
Total Equity Capital:$159,245,000,000
Total Domestic Office Deposits:$1,167,424,000,000
Net Income:$15,071,000,000
Quarterly Net Income:$5,232,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

818 client reviews of Wells Fargo Bank scored 2 out of 5.

new online banking is not useable
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by esj1899, Jan. 02, 2017

Unfortunately, Well Fargo changed its online site and it looks like a video game--hard to find balances, let alone do your banking. I have heard that the feedback has been terrible and am confused why Wells Fargo made this change . It is awful enough that we have reverted to paper statements that are readable and are looking at other banks after banking with Wells Fargo for 20 years. The Wayzata branch has a wonderful staff and I will be sorry to leave them, but the corporate office clearly is misdirected. Advice to corporate office: fire your product team.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Wayzata Branch at Wayzata, MN
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More Tellers Needed
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by DRD1964, Dec. 10, 2016

Trying to figure out why on a Saturday morning would there be only two tellers when there are lines out the door?  Is it because of the area?  Something needs to be done.  I waited in line at least 20 minutes last week. All the employees were nice there's just not enough of them,.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Old National Branch at Atlanta, GA
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STAY AWAY FROM WELLS FARGO ROUTE 22
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Tee1017, Nov. 03, 2016

This is by far the WORST Wells Fargo bank to attend. Not only are the tellers nasty and rude, but they also make you feel uncomfortable. I usually go to my Wells Fargo Bank on Morris Ave (which is excellent service), but went to this Wells Fargo for the second time and was disappointed YET AGAIN. The first time I went to this bank, the teller was giving me an attitude about my check because it was handwritten by boss and made me feel as though I was a shady customer. I work for my money as much as everyone else. On top of this, the teller even had the audacity to give me the third degree on why my CHECKING account was -1.00, when it was only negative because they transfer that dollar into your savings. The SECOND time I went to this bank (which I only went to because it was convenient at the time), not only was the line out the door, but the staff in general seemed lazy. After sitting in line to give MY money to the bank for 20 minutes, I decided to deposit my check into the ATM (bc normally my regular bank clears my money every Thursday when I deposit my check at 3:45 pm), and again ANOTHER issue occurs with this bank. Not only was my money never cleared, but after calling the Wells Fargo customer service center I was informed that this was an act of pure laziness. After the customer service rep looked at all my transaction history he informed me that there is staff at the bank that clears the checks deposited. If I didn't deposit my check right before closing my money should be available to me. At the Wells Fargo on Morris Ave I deposit my money at 345 every Thursday and my funds are available to me immediately because THEY DO THEIR JOB THERE. There is no reason why a legitimate check is being deposited almost 3 HOURS before the bank closes and my money isn't available until the following morning. PLEASE THINK IT THROUGH BEFORE YOU GO TO THIS BANK. You will be unsatisfied every single time, because I am not the only person who attended this bank and had these issues. I really hope this helps those of you who work for your money and use the bank to HELP ASSIST YOU WITH YOUR MONEY, not give you a hard time and inconvenience you because they are lazy.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Route 22 Springfield Branch at Springfield, NJ
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