Home > Alabama Banks > Birmingham Banks > Wells Fargo Bank Birmingham > Wells Fargo Bank, Roebuck Branch
Wells Fargo Bank, Roebuck Branch
|
534 client reviews
| |
| Name: | Wells Fargo Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1870-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Wells Fargo & Company |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 6336, view all, view on map |
| Website: | http://www.wellsfargo.com |
| Total Assets: | $1,266,125,000,000 |
| Total Deposits: | $994,439,000,000 |
| Total Equity Capital: | $133,663,000,000 |
| Total Domestic Office Deposits: | $918,331,000,000 |
| Net Income: | $16,620,000,000 |
| Quarterly Net Income: | $4,655,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
534 client reviews of Wells Fargo Bank scored 2 out of 5.
Worst Customer Service!
Overall Rating
by gooseegg, May. 18, 2013
I can't believe how poorly I have been treated at this branch!! Once a week I use thus branch to order change for the business I work at. On several occasions it was clear that the teller had no clue how to efficiently do his/her job. I recently went here on the usual business, but was also curious about opening an account for myself. As I entered, I held the door for another customer. She was better dressed than I, and as we entered, she was greeted warmly, I got barely a glance. She stood behind me in line, and when it was my turn the teller looked right past me and asked her to step right up. She insisted I was first, and only then did the teller give me a first look. Might I add that he recoiled as though I were covered in filth and rolled his eyes as he 'invited' me to the counter. My transaction was short, but throughout it was blatantly clear that he had better things to do. Needless to say, I am now repulsed by the idea of opening an account with them! Last week I witnessed a female teller very poorly handle a transaction in which there was a language barrier and as the frustrated customers walked away, not having resolved the issue with their account, the teller turned to the manager and they proceeded to talk **** about them! Today was the last straw. I attempted to make change, and as the employee was finishing up my order his manager walked up and informed me that I would be charged unless I opened an account, rather than inviting me to open one. Screw this place, I'll take my business elsewhere.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Valley Fair Branch at Salt Lake City, UT
Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby gooseegg, May. 18, 2013
I can't believe how poorly I have been treated at this branch!! Once a week I use thus branch to order change for the business I work at. On several occasions it was clear that the teller had no clue how to efficiently do his/her job. I recently went here on the usual business, but was also curious about opening an account for myself. As I entered, I held the door for another customer. She was better dressed than I, and as we entered, she was greeted warmly, I got barely a glance. She stood behind me in line, and when it was my turn the teller looked right past me and asked her to step right up. She insisted I was first, and only then did the teller give me a first look. Might I add that he recoiled as though I were covered in filth and rolled his eyes as he 'invited' me to the counter. My transaction was short, but throughout it was blatantly clear that he had better things to do. Needless to say, I am now repulsed by the idea of opening an account with them! Last week I witnessed a female teller very poorly handle a transaction in which there was a language barrier and as the frustrated customers walked away, not having resolved the issue with their account, the teller turned to the manager and they proceeded to talk **** about them! Today was the last straw. I attempted to make change, and as the employee was finishing up my order his manager walked up and informed me that I would be charged unless I opened an account, rather than inviting me to open one. Screw this place, I'll take my business elsewhere.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Valley Fair Branch at Salt Lake City, UT
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Admiration and Help
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by RusselCrowe, May. 17, 2013
Marie, the Manager of that branch has been an asset to my Mom and I. She is always willing to go above and exceed expectations. We have a great relationship with her and your branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sunset Point Branch at Clearwater, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby RusselCrowe, May. 17, 2013
Marie, the Manager of that branch has been an asset to my Mom and I. She is always willing to go above and exceed expectations. We have a great relationship with her and your branch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sunset Point Branch at Clearwater, FL
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Easy to deposit, HARD to withdraw
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mimamigirl, May. 15, 2013
I stood at the teller for AT LEAST 45 minutes. Their stay is all new and ever changing. This must be one of the worth branches. While I was waiting that long, there was a guy next to me was there before I was and was still waiting after I had left! When I came back later to make a quick deposit, I saw he was still there waiting. He told me "its easy putting 10 years of savings in but try and it all out at once and they'll give you hell." Poor guy, he was cute too.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, State Road 84 Branch at Fort Lauderdale, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mimamigirl, May. 15, 2013
I stood at the teller for AT LEAST 45 minutes. Their stay is all new and ever changing. This must be one of the worth branches. While I was waiting that long, there was a guy next to me was there before I was and was still waiting after I had left! When I came back later to make a quick deposit, I saw he was still there waiting. He told me "its easy putting 10 years of savings in but try and it all out at once and they'll give you hell." Poor guy, he was cute too.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, State Road 84 Branch at Fort Lauderdale, FL
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Regions Bank, Roebuck Branch
Full Service Brick and Mortar Office
9178 Parkway East
Birmingham, AL 35206
Full Service Brick and Mortar Office
9178 Parkway East
Birmingham, AL 35206
Regions Bank, Center Point Branch
Full Service Brick and Mortar Office
2306 Center Point Road
Birmingham, AL 35215
Full Service Brick and Mortar Office
2306 Center Point Road
Birmingham, AL 35215
Regions Bank, Roebuck Branch
Full Service Brick and Mortar Office
9700 Parkway East
Birmingham, AL 35215
Full Service Brick and Mortar Office
9700 Parkway East
Birmingham, AL 35215