Wells Fargo Bank, Rock Springs Branch

customer service
Overall Rating
Office Environment & Staff
Waiting Time
by Sick of poor service, Sep. 08, 2010

I am extremely dissapointed in this branch, their drivethru seriously takes 10 minutes for a simple deposit and they are always pushing for new services, it's like they don't want to give you a reciept unless you agree to a new product.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
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Dana
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Dana5, Sep. 03, 2010

This is the closest Wells Fargo to my house - I'm going to start driving further or change banks.  The tiny akward parking lot is never safe to get in and out of for starters and the service (not the tellers) in poor.  The tellers are always nice - give candy to the kids (which is nice) but if you are doing anything besides making deposits or withdrawals -go somewhere else.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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Terrible Service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Will, Sep. 01, 2010

The ATM machine at this location is the worst of all I've ever seen. You go to be very careful not to get your car scratched on either side after you're done at the machine.

The average wait time for a drive-through desposit is much longer than that at other local banks such Community State bank.

An much more ...

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
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