Wells Fargo Bank, Queen Anne Hill Branch

Name:Wells Fargo Bank, Queen Anne Hill Branch
Full Service Brick and Mortar Office
Review:728 client reviews
Location:1600 Queen Anne Avenue North
Seattle, WA 98109

King County

Office Hours:Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 09:00 to 16:00
Branch Deposit:$132,515,000
FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6343, view all, view on map
Total Assets:$1,388,274,000,000
Total Deposits:$1,105,241,000,000
Total Equity Capital:$139,131,000,000
Total Domestic Office Deposits:$1,010,888,000,000
Net Income:$4,576,000,000
Quarterly Net Income:$4,576,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%

Client Review

728 client reviews of Wells Fargo Bank scored 2 out of 5.

Beware of this bank!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lilsuthern, Aug. 20, 2014

Upon applying for a home loan 87 days ago I was told to return 3 documents of a personal nature. I did as aked within 48 hours and was told to expect answer in 7-10 business days- that was 87 days ago, for the last 60 of which the loan officer did not return any calls. complaints were made to cutomer service, the bank manager and all said they would have her call- made public complaint on their facebook page and finally got in with Mortgage manager today who says the loan officer never put my application in and all she can do to help is submit it now, but will have to pull a new credit report... the last one took my credit score down by 20 points for a hard inquiry.. They agreed to do a service which they did not do and now want to damage my credit more and expect me to trust them?! BEWARE Myrtle beach , they have your personal info and have you jump through hoops with NO intention of using that information to aquire a loan!! But I sure have gotten lots of mortgage insurance spam phone calls so I guess they did something  huh?

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Surfside 544 Branch at Myrtle Beach, SC
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worst bank ever used
Overall Rating
by rotwellsf, Aug. 20, 2014

rape artists or scam artists, thats all wells fargo is good at. they assaulted me as per nm criminal statute 30-4-1. My fight with this Piece of sh** company has only began, may karma rip heads off the evil doers at wells fargo,  May wells fargo crumble and fall.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Mills Branch at Las Vegas, NM
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Mean Girls
Overall Rating
by justice123, Aug. 19, 2014

I would like to speak to someone about an incident that took place today at the branch located at 600 Four Seasons Blvd Greensboro, NC 27407
My daughter received her pay from her employer and she attempted to cash her check at this location. She was told she had to be on the employers account in order to cash the check. My daughter returned to the car upset. I went inside to ask why she was not able to cash the check. Yes she has an account but did not see a reason why she was given a hard time with what she wanted to do. What happened to customer service? The teller said she would have to be on the owners account. I told her that was not so and that my daughter did not have to have an account to cash it. The teller would cut me off while talking and rolled her eyes. I understand it was close to closing time but she is there to do a job and the bank was still open. Finally the teller said my daughter would need two forms of id and provide her finger print. My daughter said ok and I agreed to go to the car to get her other id. At that point the teller said this is what you can do..go to another branch and said there must be a concern with her account I said it was none of her concern. I had a rough day and did not need to encounter such vile behavior from this establishment. I turned to her and said she needed to do her job and I asked for a manger. A lady named Ebony shouted at both of us and said . I am the manager. All of us had a shout match right in the bank!! I can't believe the treatment we received from this staff and I will admit I was following the negative flow of the whole visit to this bank and at that point resulted to using colorful language. I have never been treated in such a manner and lost my temper. I don't understand why we were told to go to another bank when I was going to get my daughters id. If you view video footage you can see me exiting while my daughter remained at the counter. That is when the teller told us to go to a different branch. I was polite until the point that the teller rolled her eyes and refused to provide us with proper customer service. She did not want my daughter to have the option of cashing her check the way she wanted to. It was within the guidelines and I am very disappointed. There is no excuse at all for the way we were treated. I told Ebony I was sure there was someone over her and she grabbed the phone and told us to sit down and wait so she can have someone we could talk to as she called what I assumed was the police. Please give me the information of who I can contact about this matter in upper management. I plan on making sure the powers that be and others are aware of what happened today!!! We went forth and deposited the check at the ATM. It should not matter what my daughter wanted to do because as a customer it is her right. I don't understand what made that teller so upset as if she took it personal. The only think I can say is because it was close to closing time.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Four Seasons Branch at Greensboro, NC
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