Wells Fargo Bank, Micron Avenue Branch

Name:Wells Fargo Bank, Micron Avenue Branch
Full Service Brick and Mortar Office
Review:755 client reviews
Location:9500 Micron Avenue
Sacramento, CA 95827

Sacramento County
View Other Branches
 
Phone:916-368-0701
Office Hours:Mon-Sat 09:00 AM-06:00 PM
Sun closed
Branch Deposit:$127,339,000
FDIC Cert:#3511
Established:1961-05-22


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6353, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,482,815,000,000
Total Deposits:$1,171,956,000,000
Total Equity Capital:$144,731,000,000
Total Domestic Office Deposits:$1,026,168,000,000
Net Income:$14,741,000,000
Quarterly Net Income:$5,034,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

755 client reviews of Wells Fargo Bank scored 2 out of 5.

bookmark
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bookmark, Jan. 26, 2015

Although I found Wells Fargo to be competitive with other banks and businesses I found the "officer" staff to be less than average in thier knowledge.  For instance a notary that does not know what they can or cannot notarize; a financial officer that calls the customer and makes an appointment then is a no show and or the probable person does not remember making the appointment.

The tellers and the genteman stationed (standing)near the door appear friendly and knowledgable.

The tellers seem to know their jobs better that the officers do their's.  Unoccupied tellers will greet a customer when they enter the bank and ask if they can help.  I don't remember tellers doing this in any other bank-usually they just stare and wait for a customer to approach.

 The employee (greeter?) that stands "guard" near the door by a tray of unappealing cheap cookies is large/tall and reminicent of bouncers in movies (his station, standing near the door enforces this erroneous impression).  The gentleman is pleasant and helpful if one speaks to him  but appears intimidating-was that the bank's intention in choosing this person for the job-whatever that job is? Would a short thin man or a woman not meet the job description?  

Overall the bank as a whole, does not appear to be very customer orientated;from the hostile (bright red and yellow) color scheme of the "wild west" logo to the mundane, bland office deco and matching overall human factor.

It is pleasant to discover the friendly and helpful tellers and "greeter" as opposed to the officer level employees.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Oak Mountain Branch at Pelham, AL
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President
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by demolition, Jan. 08, 2015

I have been doing business with Wells Fargo for over 12 years and have had nothing but great experiences. Every business has a bad day but you should never base you opinion on 1 visit to business. I have worked with many of your branch manager, bankers and cashiers and always had good results at Wells Fargo. I fine that your branch managers go above and beyond to try to help their customers. Good help is hard to fine I recommend you hold on the ones you have at the Quarterfield Road Branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Shoppes At Quarterfield Branch at Severn, MD
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Poor service from Bankers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sandy22, Jan. 02, 2015

I have been a customer since 1988 and have banked at Braches all over the western US.  The "bankers" at THIS branch are the most un-customer-friendly people on earth!  I feel like it is my job to make them feel good each time I go in.  Kaylene is gone, and thing have gone downhill since.  I'm switching banks.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, La Grande Branch at La Grande, OR
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