Wells Fargo Bank, Micron Avenue Branch

Name:Wells Fargo Bank, Micron Avenue Branch
Full Service Brick and Mortar Office
Review:745 client reviews
Location:9500 Micron Avenue
Sacramento, CA 95827

Sacramento County
View Other Branches
 
Phone:916-368-0701
Office Hours:Mon-Sat 09:00 AM-06:00 PM
Sun closed
Branch Deposit:$127,339,000
FDIC Cert:#3511
Established:1961-05-22


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6347, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,436,828,000,000
Total Deposits:$1,135,965,000,000
Total Equity Capital:$141,392,000,000
Total Domestic Office Deposits:$1,033,620,000,000
Net Income:$9,707,000,000
Quarterly Net Income:$5,131,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:15%
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Client Review

745 client reviews of Wells Fargo Bank scored 2 out of 5.

Worst Customer Servie
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dissappointed1, Nov. 18, 2014

Wells Fargo North Hills, Raleigh NC: I am not a customer however I went in to cash a personal check I received from a relative that banks with WF. I was approached by a blond haired black woman who got into my personal space. She proceeded to ask me questions about who I bank with and would I consider a product that WF was offering that did not require I start an account. I ask her to give me some information to take with me as I was on my lunch and had other errands to run. She said ok and invited me to sit at her desk. I ask again for the information and she went into her "hard sell" it was very rude and unprofessional as I regretted walking in the door. I told her no thank you because the $5 a month fee alone was a turn off. She smiled and said that I was a "hot mess"!!! I was not only insulted but truly offended by her statement. Her customer service skills suck and she is a ugly representation of the Wells Fargo brand by her ability to smile and insult customers. I probably avoid that branch all together.

* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Saint Augustine's College Branch at Raleigh, NC
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Mrs Woodbury
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DisgustedinAZ, Nov. 18, 2014

My Husband and I have a Wells Fargo Morgage and have had this for about 10yrs. We have never been late and always pay more than is due. We decided it was time to refinance.
My husband made an appointment and we went to the bank at appointed time, after waiting 15mins past appointment time we asked where the person we were supposed to see was , we were informed he wasn't there but at training. So we said please get him to call us, no call, we called back and requested a call, still no call! It has been 3 months, so I guess we are going elsewhere.
This was at the Bank at the 800 E block on Greenway Rd, Phoenix AZ   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Phoenix Main Branch at Phoenix, AZ
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Poor customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bolla3, Nov. 10, 2014

5 pm long line 2 tellers at the window , personal banker decides to put a another customer in his own lane because he was talking to her and didn't feel like it to wait in line , when my turn comes in they call him infront of me , I go ask the personal banker she tells me this is how it is and I can go back and wait in line again that simple . 13 years with wellis Fargo they used to have great customer service latey it went dawn pretty bad I will be looking into smaller banks because they need the business wellis fargo became too big they don't care anymore

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Charleston & Lamb Branch at Las Vegas, NV
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All Reviews...

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