Wells Fargo Bank, Highland Arrowhead Branch

Name:Wells Fargo Bank, Highland Arrowhead Branch
Full Service Brick and Mortar Office
Review:731 client reviews
Location:296 West Highland Avenue
San Bernardino, CA 92405

San Bernardino County

Office Hours:Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 09:00 to 16:00
Branch Deposit:$71,706,000
FDIC Cert:#3511

The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6343, view all, view on map
Total Assets:$1,388,274,000,000
Total Deposits:$1,105,241,000,000
Total Equity Capital:$139,131,000,000
Total Domestic Office Deposits:$1,010,888,000,000
Net Income:$4,576,000,000
Quarterly Net Income:$4,576,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%

Client Review

731 client reviews of Wells Fargo Bank scored 2 out of 5.

Overall Rating
by ginoromo, Feb. 16, 2013

The manager Javier Jara was rude, . I was trying to cash a check that had two letters in my FIRST name mispelled. The manager said there's NO way I will cash this. I had the check corrected & initialed by my boss & went back to the branch 1 1/2 hrs later. As the teller was handing me my money,Javier Jara called her and said NOT to give me the money. He apparently had some unfounded issue with me, as he never saw the corrected check and still instructed the teller not to cash it.(Discrimination?)As I was leaving the bank with no money in hand Javier Jara YELLED across the bank floor at me. He yelled that HE will not be bullied and I needed to get a new check in order for it to be cashed.  Unfortunately, the teller had already stamped the check on the back indicating it had been cashed, so I was not able to take it to another branch to be cashed. I am sure that I could have gone to another branch with no problem.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Highland Arrowhead Branch at San Bernardino, CA
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