Wells Fargo Bank, Freedom Drive Branch

Name:Wells Fargo Bank, Freedom Drive Branch
Full Service Brick and Mortar Office
Review:825 client reviews
Location:2803 Freedom Drive
Charlotte, NC 28208

Mecklenburg County
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Phone:704-383-5827
Office Hours:Mon-Thu 09:00 AM-05:00 PM
Fri 09:00 AM-06:00 PM
Sat-Sun closed
Branch Deposit:$42,019,000
FDIC Cert:#3511
Established:1974-05-01


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6172, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,749,176,000,000
Total Deposits:$1,367,216,000,000
Total Equity Capital:$156,750,000,000
Total Domestic Office Deposits:$1,245,096,000,000
Net Income:$4,943,000,000
Quarterly Net Income:$4,943,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

825 client reviews of Wells Fargo Bank scored 2 out of 5.

Client. WILLIAM A. HALL
Overall Rating
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by TNMoon, May. 06, 2017

I received a letter April 5th 2017 stating on Wednesday July 12th 2017 at 12 noon Wells Fargo branch located at 6982 Nashville Street Ringgold Georgia 30736 will close for business. This is a great Institution and serves our community as a HomeTown Bank, this is disturbing and very sad for this growing community. The area is growing at a pace of 33% per year ,why would any Institution leave an area that is growing with such resilient. All clients i am sure will be saddened with this news we need this institution because of the pace that we are growing. Please call text email write a letter to Wells Fargo institution to reconsider is miscalculated decision. Ringgold Georgia is the gateway to the South with a major Interstate at its doorstep and all communities need a HomeTown Bank which I consider Wells Fargo to be. Thank you please don't let this happen it would be a tragedy for the community.W.A.HALL p.s.AWALE RAGE area president please reconsider closing ourhometownbank I promise you it will not be a mistake I and many other clients past and future will keep this Bank in business. Thank you peace be with you and your family.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Ringgold Branch at Ringgold, GA
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Had no problem with wells fargo but had attitude with rude judgmental banker LISETTE LISBON
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by Wandathewanderer, May. 05, 2017

So my bank statements with wells fargo was very good. I have a joint account with my husband and my savings was excellent with earning onterest. My husband had a legal order of child support and i only got involved in this because my name was also in joint account so wells fargo did the proper thing. So i had to adjust and open up an account on my own. i went to this branch is cassekberry florida and the spanish speaking banker LISETTE LISBON told me she cannot open an account under my name cause WELLS FARGO DONT WANNA DO BUSINESS WITH ME ANYMORE. kind of rude and bitchy attitude for a mere banker of sales like her when she didnt even open the account for me in the beginning. She speaks in behalf of the company herself. A compalint was filed on the corporate office of this rude banker in casselberry. FYI MS. LISETTE LISBON, i can still open my account. SHE WAS JUST A SMART ASS trying to not show she doesnt have the capacity to open my account. SHE SHOULD HAVE SENT ME TO CORPORATE OFFICE INSTEAD IN SAN FRANCISCO, CA. SINCE i opened my account there and she doesnt even know. What pisses me off, is she closed my account and by passed my right to say i dint wanna close my acvount. Do not open an acciunt with this LISETTE LISBOA here in casselbery. She is judgmental and she dont know and acts like she knows everything. Corporate office of WELLS FARGO already told me i can still open my account in another branch. And they themselves suggested i transfer to another branch if i wanna open an account. Be warned never to open an acciunt with a Spanish banker LISETTE LISBOA. always ask for manager when dealing with this branch. And one day am gonna go back and show Ms. LISBOA that am still a wells fargo customer. And she bettet say sorrt for closing my account.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Casselberry Branch at Casselberry, FL
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by badnews 2017-05-30 15:34:20
When you have trouble with a bank, especially with the actions taken by this employee, contact the FDIC.  Wanna see them trip over themselves?  Wait until the FDIC gets your complaint.  I have done this twice and twice I received proper treatment from the bank I had a complaint with.  And BTW:  This turned me off for this bank.  I was browsing banks to open a $90,000.00 deposit.  Guess they will give this woman a reward for losing them my deposit.
Excellent Service
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by RoherstownPAWFEarnsA, Apr. 26, 2017

I cannot thank the entire staff for the prompt, attentive professional, & respectful treatment & resolutions that were taken care of for my family on Friday 4/20/2017. Greeter Mark,Tellers Ashley & Shellina, & Senior Banker Mr. James Mark turned a panic situation for me into the complete opposite with their attention & care like that of a Home town bank, that we all assume doesn't exist anymore; but it does at Roherstown Wells Fargo Bank conveniently located by SKH & many other major stores near East Hempfield & Lancaster/West Columbia Avenue areas. I cannot thank you all enough for turning what I thought would be another struggle of a day filled with fires to put out, into a Calmer, Relieved: A day that my TRUST of People & Businesses (in the world that is typically devoid of this kind of Customer Service, Thoroughness, & Professionalism)  Wells Fargo Roherstown Lancaster PA Branch IS Caring enough to make SOLUTIONS TRULY happen!! THANK YOU SO VERY MUCH!!  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Rohrerstown Branch at Lancaster, PA
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