Wells Fargo Bank, Frankford & Marsh Branch

Name:Wells Fargo Bank, Frankford & Marsh Branch
Full Service Brick and Mortar Office
Review:792 client reviews
Location:3580 Frankford Rd
Dallas, TX 75287

Denton County
View Other Branches
 
Phone:972-738-7450
Office Hours:Mon-Fri 09:00 AM-06:00 PM
Sat 09:00 AM-02:00 PM
Sun closed
Branch Deposit:$66,284,000
FDIC Cert:#3511
Established:2004-06-22


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6254, view all, view on map
Total Assets:$1,579,174,000,000
Total Deposits:$1,241,771,000,000
Total Equity Capital:$149,932,000,000
Total Domestic Office Deposits:$1,090,468,000,000
Net Income:$15,511,000,000
Quarterly Net Income:$5,198,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

792 client reviews of Wells Fargo Bank scored 2 out of 5.

Ms. Debora Dunn
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SatisfiedCustomer10, Jan. 26, 2016

The bank manager is very professional and friendly. If I have any concerns regarding my accounts he personally has seen that a member of his staff is readily available to assist, if they are with another customer he takes the time to handled the concern himself.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Madison Branch at Madison, CT
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current manager is offensive in her interactions.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by angelsbestcare, Jan. 19, 2016

They keep turning-over new hires, the good clerks leave, the good manager left also. The current manager is some what offensive in her interactions.  The staff-are- either, real good and/or real bad, but good ones leave. I went into the Keizer branch and the first question the manager asks of me is "Are You OK?" Very odd question, not- what can I do for you today, but instead she asks again "Are you sure your OK?" I was a little offended by this- so I asked Her "are you OK?" Her response was very LOUD "Of course- I'm fantastic!" So then.... I wondered what was she really saying, that I'm not?- But she is?
I found her behavior exaggerated, superficial and detached from reality.  
-Who does the hiring and do they actually care what their staff portray? And/or do they know what the inside workings really look like? I wished the other tellers were available I really don't do superficial all that well.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Keizer On River Road Branch at Salem, OR
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This location is convenient and Thomas T. Is awesome !!
Overall Rating
by Melc, Dec. 30, 2015

I decided to make an appointment for Wednesday to help my daughter have a Way2save college account so that I can monitor as the parent. Thomas is diligent and he answered all my questions.  I like when bankers are knowledged about what the options are and to have an excellent "Real personality." It makes me want to continue doing business with people that love the job they have.  I always recommend an appointment and no waiting on a Wednesday.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Brookhaven Branch at Atlanta, GA
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