Wells Fargo Bank, Des Moines Ingersoll Branch

Name:Wells Fargo Bank, Des Moines Ingersoll Branch
Full Service Brick and Mortar Office
Review:687 client reviews
Location:2840 Ingersoll Avenue
Des Moines, IA 50312

Polk County
 
Phone:515-237-5196
Office Hours:Mon: 09:00 to 17:30
Tue: 09:00 to 17:30
Wed: 09:00 to 17:30
Thu: 09:00 to 17:30
Fri: 09:00 to 17:30
Sat: 09:00 to 14:00
Branch Deposit:$218,459,000
FDIC Cert:#3511
Established:1983-04-18


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6354, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,373,600,000,000
Total Deposits:$1,095,578,000,000
Total Equity Capital:$137,637,000,000
Total Domestic Office Deposits:$1,000,959,000,000
Net Income:$19,075,000,000
Quarterly Net Income:$4,832,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
 More...


Client Review

687 client reviews of Wells Fargo Bank scored 2 out of 5.

Be Careful About This Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cayrebear, Apr. 18, 2014

First, I will say that the manager Tom, Mala and Chris did everything they could to assist me.  However, Jessica Abreu and Emily Tajchman have alot to learn about customer service and courtesy.  They were rude and offensive.  They yelled at us, smirked at us, gave us dirty looks and were not helpful.  I was threatened by Emily that I was being thrown out of the bank. We shut down our accounts and will not bank with Wells Fargo again because of their behavior.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Canopy Oaks at Ocala, FL
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bad service and banker smell
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jim1956, Apr. 18, 2014

A young kid by the name of Justin A. smelled like marijuana. He was rude and looked high. He needs to be let go or I will bank with someone else. Some of my friends said the same about this kid.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Pleasanton Branch at Pleasanton, TX
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No Customer Service Skills
Overall Rating
Office Environment & Staff
by notplease, Apr. 10, 2014

The bank teller was trying to be so nice because the Office manager supervisor was very rude.  She really needs training on how to deal with customer instead of walking away.  This was at the 1911 Bassett Drive in Mankato, MN.
I would switch to a completely different bank but the personnel at the other bank locations in Mankato make up for the rudeness of this one.  

* this review was made on Wells Fargo Bank, Mankato East Branch at Mankato, MN
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