Wells Fargo Bank, Citadel Mall Branch

Name:Wells Fargo Bank, Citadel Mall Branch
Full Service Brick and Mortar Office
Review:731 client reviews
Location:828 Orleans Road
Charleston, SC 29407

Charleston County
 

Phone:843-724-5184
Office Hours:Mon: 08:30 to 17:00
Tue: 08:30 to 17:00
Wed: 08:30 to 17:00
Thu: 08:30 to 17:00
Fri: 08:30 to 18:00
Sat: 09:00 to 14:00
Branch Deposit:$225,339,000
FDIC Cert:#3511
Established:1981-03-02


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6343, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,388,274,000,000
Total Deposits:$1,105,241,000,000
Total Equity Capital:$139,131,000,000
Total Domestic Office Deposits:$1,010,888,000,000
Net Income:$4,576,000,000
Quarterly Net Income:$4,576,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

731 client reviews of Wells Fargo Bank scored 2 out of 5.

Misdirected Funds
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by JohnInWasilla, Aug. 28, 2014

I have been sending automatic payments to this branch into my savings account for 10 years.  The main purpose is to receive the money so Wells Fargo Mortgage can withdraw it.  On a few occasions the branch personnel have routed the money directly to the mortgage company without instructions to do this.  I started sending more money to build savings, and once again these additional payments are going to my mortgage with no instructions to do this.  It will be resolved eventually, but they have a bad history.  In 2006 a banker was fired for embezzlement.  I will be looking for another branch to pay my mortgage, and other banking options for savings.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Cottonwood Creek Branch at Wasilla, AK
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by docWood 2014-08-30 14:51:29
Chole  - I am being charged $5 monthly fee on my savings
account.  Since I can not get hold of anyone while I am in Reno, NV.  I will move my direct deposit next month on my pay day, you and Wells Fargo just lost another customer
for very poor customer care and bad service.  I am not going to waste any more time with this; there are plenty of other banks and credit unions that will do as I ask. bye
President
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by displeasedbanker, Aug. 28, 2014

By far, the slowest drive through windows I have ever experienced in 34 years of banking.  Both First Union and Wachovia had far better processing times than Wells Fargo. Note to Wells Fargo....if it ain't broke....don't fix it!Although the staff is very pleasant....they seem to have no idea what they are doing. And, there appears to be a high turn over rate in the staff.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Toms River Tri-City at Toms River, NJ
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Avoid Wells Investment Services
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by phidbasket, Aug. 20, 2014

Had such a terrible experience with investment advisor Terrance Lo. I asked for a conservative portfolio and he put me in risk positions.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Eagle Rock Branch at Los Angeles, CA
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