Wells Fargo Bank, Boca Grande Branch

Name:Wells Fargo Bank, Boca Grande Branch
Limited Service Facility Office
Review:738 client reviews
Location:441 Palm Avenue
Boca Grande, FL 33921

Lee County
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Phone:941-964-1235
Branch Deposit:$7,987,000
FDIC Cert:#3511
Established:1997-03-03


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6347, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,436,828,000,000
Total Deposits:$1,135,965,000,000
Total Equity Capital:$141,392,000,000
Total Domestic Office Deposits:$1,033,620,000,000
Net Income:$9,707,000,000
Quarterly Net Income:$5,131,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:15%
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Client Review

738 client reviews of Wells Fargo Bank scored 2 out of 5.

Now you can add Identity Theft to this Branch's Issues
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by OldBusinessClient, Oct. 21, 2014

In a hurry to get to my sister's house just up the street, I stopped by the ATM at his particular branch as it was on the way. After withdrawing a few hundred dollars I continued on to my sister's house, not even two minutes away. When I arrived I noticed that my Wells Fargo card wasn't in my wallet. I returned immediately. My card was no longer in the ATM and I went to the door. After looking inside and seeing people standing in line and at the teller windows I found the door locked. After a few minutes an employee unlocked the door to let one customer out. I asked if it would be possible to retrieve my ATM card and was rudely told the brach was closed. Still, I persisted and told him that I know they hold them for two or three days. He informed me that the ATM Machine SHREDS any cards left there, and that I could get a replacement card at the branch up the road that was open unitl 7 pm. Well I thought he was being short with me due to the fact that they had just locked the doors a couple of minutes before six pm and wanted to go home. OK, so a little inconvenience right? I went to the other branch and immediately got a replacement card, as I wasn't going to go the whole weekend without access to my cash.I received my replacement card in the mail a week later, end of story right? Not quite. After about three weeks I get signature papers for a couple of new business accounts using my personal info, including SSN#. Someone at this branch accessed my personal data and took two cashiers checks to open accounts. GREAT Branch Huh ?

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Windmill & Bermuda Branch at Las Vegas, NV
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mr sweet
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by MsAC, Oct. 05, 2014

The Dayton branch is horrible!! The customer service is non-existent, the girls that work their are rude and very phony. The heavy set one called Ashley belittled and chewed out her fellow employee right in front of a dozen customers.The poor guy looked like he wanted to cry.How sad to be so dense when it comes to taking pride in your job. The branch manager is just as bad, very immature with any kind of professionalism.Avoid this place if you value your time and money. Making you wait in line is their top priority.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Dayton Plaza Branch at Dayton, NV
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Profiled from the front Door
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by avalvarez, Oct. 01, 2014

I have been a client at Wells Fargo since 2007. I have had hundreds of thousands of dollars pass through my accounts. Never have I had any issues with transferring large sums of money from my accounts to other accounts. I paid for home in cash, I paid for my car in cash and the other day I walk into this branch and seeing as though I was in a rush on a busy Friday morning, I hoped out of the shower, put on a sundress and hat over my wet hair and ran into the bank to get a cashiers check to pay a franchise fee for a franchise that I was purchasing. The cash is sitting in my account. It was a cash deposit from one Well Fargo account to another and had been in the account available for 48 hours. After waiting in the branch for one hour for "verification" purposes and having to answer questions such as my mother's age, major highway I live off of...keep in mind, I am physically standing in the branch with my id, I get told that a hold has not only been placed on my account for the 45k for the franchise fee, but the entire amount that had been previously in the account. The hold would supposedly be on my account for 24-48 business hours; this was a Friday, which meant I would not have access to my money until Tuesday of the following week. Upon hearing this, I react the same way the majority of people would react in my shoes; very sternly, I asked what the hell was going on? The bank manager, heavy set woman named Ashley comes from around the counter and tells me that she is going to have me escorted our of the branch if I don't calm down. Sensing her negative vibe from the moment I walked in, I just walked out defeated. I called the fraud prevention department and they told me that they would "allow" me to withdraw $2,000 in cash out of my own account for the weekend. Finally Tuesday comes around, and I find out that the hold was changed to 30 days. Finally I walked in another branch and they researched the incident and could not find why the hold was placed on my account to begin with...as I knew before I walked in, the cash was legitimate, and in my account...but my last name was ethnic and my skin color or the way I dressed obviously meant that there is no way I should have access to that type of money...too bad I had not got the memo prior to entering the financial institution I trusted with my money.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Cobb Johnson Ferry at Marietta, GA
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