Wells Fargo Bank, Austin South Lamar Branch

Name:Wells Fargo Bank, Austin South Lamar Branch
Full Service Brick and Mortar Office
Review:691 client reviews
Location:3949 South Lamar Boulevard
Austin, TX 78704

Travis County
 
Phone:512-373-7260
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 14:00
Branch Deposit:$149,902,000
FDIC Cert:#3511
Established:1987-11-09


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6354, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,373,600,000,000
Total Deposits:$1,095,578,000,000
Total Equity Capital:$137,637,000,000
Total Domestic Office Deposits:$1,000,959,000,000
Net Income:$19,075,000,000
Quarterly Net Income:$4,832,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
 More...


Client Review

691 client reviews of Wells Fargo Bank scored 2 out of 5.

If you have all day
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hog824, Apr. 22, 2014

This has been coming for a long time. When there is 1 teller waiting on a business & 3 tellers in the back, I'm standing with 2 bags of coins(which are very heavy)and no other teller is called to help, then there is a car at the drive up & no one to help them, with 3 people now standing behind me. I finally ask if there is another teller, "oh sure their in the back doing other things" But she does call one then. Is it just me or shouldn't your customers come first?!  Believe me its this away every time I go in there. I'm about done.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Thief River Falls Branch at Thief River Falls, MN
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New staff I think??
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MrBanks, Apr. 22, 2014

I had the pleasure of having a kind lady named amanda help me with my accounts. I have false charges on my account and she not only located the errors, but took a personal interest in solving the problem. She is always smiling and I now ask for her on every visit.  

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Ann & Simmons Branch at North Las Vegas, NV
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Stay away from this branch!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Magikal, Apr. 21, 2014

I have never met a more ignorant and rude staff then with this location. They are of no help and after making deposits for my niece for almost 6 months now I can't!!  No explanation just an ignorant reply and walked away from me!   Really!!  Stay away from this location, not worth the aggravation when there are so many other banks!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Limerick Branch at Royersford, PA
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