Wells Fargo Bank, HIGHLAND BRANCH

Name:Wells Fargo Bank, HIGHLAND BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:6501 Airport Blvd
Austin, TX 78752

Travis County
View Other Branches
 
Phone:512-344-7921
FDIC Cert:#3511
Established:10/27/1964


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

Unable to spend money that was deposited.
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by eatenbyowls, Aug. 08, 2011

I deposited a check Saturday, and as a customer of previous bank Wachovia, expected the funds to be available at midnight. Apparently with Wells Fargo, when you deposit a check DURING BANKING HOURS on a Saturday, you will be unable to use the funds until after midnight Monday. I over-drafted several times this weekend, and upon calling to complain, I was unable to reach an actual human on the helpline. After driving to an actual location on my one day off, I was rudely told that my funds weren't available because anything done on a Saturday really didn't operate until business hours Monday. So, although my online banking shows there was a deposit, there aren't any funds in my account. I will be closing my account with Wells Fargo and moving on to a bank that communicates with their customers and has a straightforward policy.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Austin Highland Mall Branch at Austin, TX
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