Wells Fargo Bank, Arthur Godfrey Branch

Name:Wells Fargo Bank, Arthur Godfrey Branch
Full Service Brick and Mortar Office
Review:731 client reviews
Location:750 Arthur Godfrey Road
Miami Beach, FL 33140

Miami-Dade County
 

Phone:305-789-3980
Office Hours:Mon-Thu 09:00 AM-05:00 PM
Fri 09:00 AM-06:00 PM
Sat-Sun closed
Branch Deposit:$132,568,000
FDIC Cert:#3511
Established:1955-12-13


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo & Company
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:6343, view all, view on map
Website:http://www.wellsfargo.com
Total Assets:$1,388,274,000,000
Total Deposits:$1,105,241,000,000
Total Equity Capital:$139,131,000,000
Total Domestic Office Deposits:$1,010,888,000,000
Net Income:$4,576,000,000
Quarterly Net Income:$4,576,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

731 client reviews of Wells Fargo Bank scored 2 out of 5.

Terrible Customer Service & Lying Branch Manager, Cheryl
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ennk, Nov. 27, 2012

Worst customer service by far out of all branches.

Preface: Member since 2001, card lost and needed cash from inside branch.

I am not the first to report this branches terrible customer service:


Got there at exactly 6 PM and the doors were already closed, at 6:01 a teller walked up and explained they had closed and showed me it was 6:01. When the branch manager, Cheryl, finally opened he door to let someone out at 6:05 she told me I had arrived too late. When I asked for the branch number to report them for closing early, the branch manager, Cheryl, refused to give it to me pointing to the address onlyand then said to go ahead and report because they had cameras to prove I had walked up at 6:01. Which can't be true considering a teller showed me it was 6:01 after  minute of me standing there begging them to open the door.

Not only was the branch manager, Cheryl,  extremely rude but she lied about her branch number and refused to offer service to a customer that arrived during branch hours and while they still had another customer in the branch at the time.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arthur Godfrey Branch at Miami Beach, FL
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

JPMorgan Chase Bank, Alton Road Branch
Full Service Brick and Mortar Office
1801 Alton Road
Miami Beach, FL 33139
Regions Bank, Miami Beach Branch
Full Service Brick and Mortar Office
780 Arthur Godfrey Road
Miami Beach, FL 33140
City National Bank of Florida, 41st Street Branch
Full Service Brick and Mortar Office
475 Arthur Godfrey Road
Miami Beach, FL 33140
Sabadell United Bank, Miami Beach Branch
Full Service Brick and Mortar Office
1688 Meridian Avenue
Miami Beach, FL 33139
Ocean Bank, Miami Beach Branch
Full Service Brick and Mortar Office
501 41st Street
Miami Beach, FL 33140
Gibraltar Private Bank & Trust Co., Miami Beach Branch
Full Service Brick and Mortar Office
400 Arthur Godfrey Road, Suite 506
Miami Beach, FL 33140

View All