Webster Bank, Park Road Branch

Name:Webster Bank, Park Road Branch
Full Service Brick and Mortar Office
Review:10 client reviews
Location:75 Park Road
West Hartford, CT 06119

Hartford County
View Other Branches
 
Phone:860-586-7800
Branch Deposit:$64,016,000
FDIC Cert:#18221
Established:1965-12-31


The Bank

Name:Webster Bank
Concentration:Commercial Lending Specialization
Established:1870-01-01
FDIC Insurance:1960-07-01
Holden By:Webster Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:167, view all, view on map
Website:http://www.websteronline.com
Total Assets:$22,513,012,000
Total Deposits:$15,928,915,000
Total Equity Capital:$2,248,776,000
Total Domestic Office Deposits:$15,872,425,000
Net Income:$213,922,000
Quarterly Net Income:$54,790,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:10%
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Client Review

10 client reviews of Webster Bank scored 2.5 out of 5.

Good Service, Solid Staffing and Overall Professionalism
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Taquoshi, Jun. 22, 2015

I've been a Webster Customer for about 10 years now.  I have had extremely good luck dealing with this particular branch. We had a situation come up where another financial institution had a large amount of our money and gave us a stunning $2.06 in interest. No one from that institution contacted me about a better return on investment or a higher yield.  I went to Webster to put the balance of the money in a holding account prior to investing it. The manager, Kelley Hefferan, came over and showed me a high yield account that would actually give me some interest over the short term.  The staff at that branch has always been pleasant and helpful.

* this review was made on Webster Bank, Norwalk East Branch at Norwalk, CT
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Outstanding
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RickfromNC, Jan. 14, 2015

I love this bank, especially the chase avenue branch, theres this slim, brunette woman who is quite possibly the prettiest woman in the world. I would love to tell her but too scared in front of employees.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Chase Avenue Branch at Waterbury, CT
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Yelled at by bank manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by yellingatcustomers, Dec. 13, 2014

The branch manager arrogantly admits that he yells at ANYONE who yells at him either on the phone or in person.  Is this exceptional customer service?  What if this happened to an elderly person?  Is it ever okay, under any circumstances, to yell at a customer?   

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Webster Bank, Cheshire-North Branch at Cheshire, CT
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All Reviews...

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