Home > Florida Banks > The Villages Banks > Regions Bank The Villages > Regions Bank, VILLAGES FINANCIAL CENTER BRANCH
Regions Bank, VILLAGES FINANCIAL CENTER BRANCH
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207 client reviews
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| Name: | Regions Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1928 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | REGIONS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 1281, view all, view on map |
| Website: | http://www.regions.com |
| Total Assets: | $151,314,000,000 |
| Total Deposits: | $130,154,000,000 |
| Total Equity Capital: | $16,336,000,000 |
| Total Domestic Office Deposits: | $130,154,000,000 |
| Net Income: | $2,244,000,000 |
| Quarterly Net Income: | $438,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
207 client reviews of Regions Bank scored 2.5 out of 5.
Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by CustomerService, Aug. 08, 2014
I am a long time Regions customer (15+years). I was charged a $100 fee for not using a revolving LOC. I asked the bank manager if the fee could be waived one time for a long-time loyal customer. She said it would have to be approved by their VP at headquarters and would get back to me. I called three times over the next month with no response. I went to the branch and she said it was denied (with no apology for not calling me back). I would have accepted a "no" in the beginning but to give me this type of runaround is not acceptable. If a Regions rep. is reading this, remind customers when a large fee is coming due as a courtesy. My airline does it when my miles are expiring. You would think a large regional bank would do it for loyal customers. I'm canceling all my accounts with Regions.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Villages Financial Center Branch at The Villages, FL
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby CustomerService, Aug. 08, 2014
I am a long time Regions customer (15+years). I was charged a $100 fee for not using a revolving LOC. I asked the bank manager if the fee could be waived one time for a long-time loyal customer. She said it would have to be approved by their VP at headquarters and would get back to me. I called three times over the next month with no response. I went to the branch and she said it was denied (with no apology for not calling me back). I would have accepted a "no" in the beginning but to give me this type of runaround is not acceptable. If a Regions rep. is reading this, remind customers when a large fee is coming due as a courtesy. My airline does it when my miles are expiring. You would think a large regional bank would do it for loyal customers. I'm canceling all my accounts with Regions.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Villages Financial Center Branch at The Villages, FL
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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