U.S. Bank, PUEBLO WEST SAFEWAY BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Really nice people
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NateandMax, Feb. 24, 2015
Always smile and help my family out. My son just started a savings account there. We have been going to this branch for just over a year.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby NateandMax, Feb. 24, 2015
Always smile and help my family out. My son just started a savings account there. We have been going to this branch for just over a year.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Excellent Customer Service and Response
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rev81007, Mar. 21, 2012
Recently, I was charged double on my Visa debit card account that I have with US Bank. After speaking with the company directly and not getting any results, I went the US Bank and Melanie worked with me. She called the company while I was standing there. She professionally explained the situation and what the problem was. Since the company wouldn't change the doubled charges, Melanie put a fraud claim on my Visa account. Within 10 days, my account was cleared up and corrected.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Rev81007, Mar. 21, 2012
Recently, I was charged double on my Visa debit card account that I have with US Bank. After speaking with the company directly and not getting any results, I went the US Bank and Melanie worked with me. She called the company while I was standing there. She professionally explained the situation and what the problem was. Since the company wouldn't change the doubled charges, Melanie put a fraud claim on my Visa account. Within 10 days, my account was cleared up and corrected.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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I just left US Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by USBwillstealfromYOU, May. 28, 2011
We banked there for several years. The staff at our local branch were always very nice, helpful, and knowledgeable. However, the bank itself had a very nasty habit of just arbitrarily helping itself to my money randomly. They would claim a payment is due on the account so they took $x.xx out. They never did it on the same date. They would oftentimes take it out right after I made a payment. A few weeks ago, they took a payment out, and then took another one out for the same thing the next day. The second one was A very small amount like $6.37. I called and asked why they took two payments out and got the usual double-speak from the operator at the 800 number. When these "payments" cause an overdraft they are extremely quick to hit your account with OD charges. This happened a couple of weeks ago and it took that account down to a positive $1.00 but they still charged me a $35 OD fee anyway. That was the straw that broke the camel's back. US Bank is a bunch of thieves. There are MUCH better places to bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby USBwillstealfromYOU, May. 28, 2011
We banked there for several years. The staff at our local branch were always very nice, helpful, and knowledgeable. However, the bank itself had a very nasty habit of just arbitrarily helping itself to my money randomly. They would claim a payment is due on the account so they took $x.xx out. They never did it on the same date. They would oftentimes take it out right after I made a payment. A few weeks ago, they took a payment out, and then took another one out for the same thing the next day. The second one was A very small amount like $6.37. I called and asked why they took two payments out and got the usual double-speak from the operator at the 800 number. When these "payments" cause an overdraft they are extremely quick to hit your account with OD charges. This happened a couple of weeks ago and it took that account down to a positive $1.00 but they still charged me a $35 OD fee anyway. That was the straw that broke the camel's back. US Bank is a bunch of thieves. There are MUCH better places to bank.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Pueblo West Safeway Branch at Pueblo, CO
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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