Bank of America, FRESHFIELDS VILLAGE BRANCH

Name:Bank of America, FRESHFIELDS VILLAGE BRANCH
Full Service Brick and Mortar Office
Review: 2star310 client reviews
Location:125 Hedge Row Ln
Johns Island, SC 29455

Charleston County
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Phone:843-768-6773
FDIC Cert:#3510
Established:05/16/2005


The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
Established:10/17/1904
FDIC Insurance:01/01/1934
Holden By:BANK OF AMERICA CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3773, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,540,116,000,000
Total Deposits:$2,031,779,000,000
Total Equity Capital:$236,206,000,000
Total Domestic Office Deposits:$1,909,516,000,000
Net Income:$28,782,000,000
Quarterly Net Income:$4,591,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

310 client reviews of Bank of America scored 2 out of 5.

Believe It!!
 1star Overall Rating
 1star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by elusiveone, Mar. 05, 2014

I was referred to customer service after being unable to reach the local branch in an attempt to get my account number.  Provided my name, address,  SS #, and last 4 digits of my account number,   I was told by rep (Tina) that she could not provide the entire account number because I did not answer enough security questions.  This bank needs to be revamped.  It has the rating it deserves.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Freshfields Village Branch at Johns Island, SC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by madintexas 2014-03-09 22:51:54
I am so sick and tired of the way that I am treated at this bank.  We have been clients for almost 40 years, and still every time, I go, I am asked for I.D. or an account number.  When I am in the drive through line, it is always at least 30 to 45 minutes, just to get to the window.  Then I am treated as if I am some type of stranger.  It takes them at least 30 minutes to cash a $37.00 check from my daughter.  On Friday afternoon and Saturday there is only ONE window open, when WE would think that is a peak time for service.  I am very seriously thinking that this place needs a review or some new supervision.  If our small town had another bank,  I WOULD BE THERE in a heart beat.  I don't like the service, and most of the people in this town are feeing the same way.

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