Home > Louisiana Banks > Baton Rouge Banks > Regions Bank Baton Rouge > Regions Bank, ESSEN LANE BRANCH
Regions Bank, ESSEN LANE BRANCH
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207 client reviews
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| Name: | Regions Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1928 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | REGIONS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 1281, view all, view on map |
| Website: | http://www.regions.com |
| Total Assets: | $151,314,000,000 |
| Total Deposits: | $130,154,000,000 |
| Total Equity Capital: | $16,336,000,000 |
| Total Domestic Office Deposits: | $130,154,000,000 |
| Net Income: | $2,244,000,000 |
| Quarterly Net Income: | $438,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
207 client reviews of Regions Bank scored 2.5 out of 5.
REGIONS-BANK-DO NOT USE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WheresCustomerServic, Sep. 23, 2013
Regions Bank employees LOOK for ways to NOT help you or their customers. Every answer to a question begins with..." Well i don't think they can do that." Who is "they" and why are you here if you can't help me with anything? Regions is programmed to NOT help YOU and YOU are a BOTHER to THEM. Regions looks for ways or excuses to NOT help you. Went to a Regions branch that was open on Saturday. I asked about a hold on a State Farm Insurance check they had deferred for 14 days.(this was day 10) After waiting about 45 minutes, the little girl said I would have to go to my "home branch" of Essen Lane, but they are not open today and did I want their phone number. First of all, I did not know I had a home branch, Second, why would I want their number if they are closed. So I waited till Monday to go to my "home branch". Again the customer service girl could not help and gave lame excuses why "they" could not help. I asked for the manager, but to my surprise, she was in a meeting. I called the branch asking for the manager 3 times, still no call back (4 days later).
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby WheresCustomerServic, Sep. 23, 2013
Regions Bank employees LOOK for ways to NOT help you or their customers. Every answer to a question begins with..." Well i don't think they can do that." Who is "they" and why are you here if you can't help me with anything? Regions is programmed to NOT help YOU and YOU are a BOTHER to THEM. Regions looks for ways or excuses to NOT help you. Went to a Regions branch that was open on Saturday. I asked about a hold on a State Farm Insurance check they had deferred for 14 days.(this was day 10) After waiting about 45 minutes, the little girl said I would have to go to my "home branch" of Essen Lane, but they are not open today and did I want their phone number. First of all, I did not know I had a home branch, Second, why would I want their number if they are closed. So I waited till Monday to go to my "home branch". Again the customer service girl could not help and gave lame excuses why "they" could not help. I asked for the manager, but to my surprise, she was in a meeting. I called the branch asking for the manager 3 times, still no call back (4 days later).
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Worst Bank I 've ever banked with!!!!!!!
Overall Rating
Office Environment & Staff
Other Services
by IBEENDUBBEDBYREGIONS, Nov. 16, 2011
I've been banking with Regions since May,2011 and they have royaly screwed me over and over. If you call on the phone one person tells you one thing and if you go in someone else tell you something else. God forbid you check your account online, it's never accurate!!!!Wish I would've read the reviews first. As of today I will no longer be a victim. ACCOUNT CLOSED BY END OF BUSINESSS DAY...TODAY!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby IBEENDUBBEDBYREGIONS, Nov. 16, 2011
I've been banking with Regions since May,2011 and they have royaly screwed me over and over. If you call on the phone one person tells you one thing and if you go in someone else tell you something else. God forbid you check your account online, it's never accurate!!!!Wish I would've read the reviews first. As of today I will no longer be a victim. ACCOUNT CLOSED BY END OF BUSINESSS DAY...TODAY!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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