Wells Fargo Bank, FLEMING ISLAND BRANCH

Waiting time was ridiculous
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by Liz11, Jul. 26, 2018

I waited over 30 minutes to be seen by one of the bankers and no one said anything to me and one of the tellers went to assist someone else before me. I’m not the one to complain but I just wasted my time and no was took the time to inform me about the wait time. One of the young ladies (teller) was kind to me so that’s why I gave the 3 stars other then that it was such a bad expericance. Not enough staff defiantly needs improving.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fleming Island Branch at Fleming Island, FL
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DON'T BANK AT WF
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by flamingo, Aug. 04, 2015

I opened checking/savings accounts at this branch back in 2003 when I moved to FL and never had a problem until it changed over to Wells Fargo.  About 1 1/2 years ago problems started.  Most of the trustworthy people who use to work there left and the new employees were worthless.  They couldn't provide services for the simplest requests such as a debit card in my son's name.  Got it wrong 3 times, never did receive one.  The last straw was when they opened up an account and transferred money out of another account without my authorization.  When I questioned them about it, all the manager could say was I'm sorry and could provide no explanation. The guy that opened an account without my permission was a total jerk to me when I went in to close my account. My whole family closed their savings and checking accounts with Wells Fargo and while we were doing so, the guy at the teller window next to me was having the same problems.  I told him I had the same experience and if he were wise, he would close his accounts also.  They really are clueless.  Unfortunately, I moved some of my accounts to another bank, only to find out that the manager that had apparently been fired from WF was hired by my new bank to be a teller.  Still looking for yet another bank that I can feel confident about.


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fleming Island Branch at Fleming Island, FL
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This bank will rip you off!
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by BusinessBanker007, Apr. 03, 2014

I have been banking with this branch for 7 yrs. The old crew all retired or scattered when the bank switched from Wachovia to Wells Fargo. Since the change this bank has been one big headache. They shortchange me on change orders OR they give me too much money (which I return) and they've forgotten to process checks into the account. I've kept a record of all these things. The branch manger of customer service has an attitude over each issue that this bank causes. I've tried to get along w/her but it seems impossible. The attitude is as if they are doing me a favor by taking our money. This branch will rip you off by making careless mistakes with your money and your account. The ratings speak volumes. Take heed & beware!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fleming Island Branch at Fleming Island, FL
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