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JPMorgan Chase Bank, PINEWOOD BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
No drive up service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Keir, Sep. 08, 2015
All I want to do is cash a check and no longer can I pull conveniently into the drive up and do so. Now I have to find a parking space (a challenge to begin with) get out of my car, go inside and find one (1) Teller open, or I should say working at a teller station. I am advised that if i don't want to wait for the teller I can use the ATM machine inside the branch. Today I called the branch, the phone rang and rang and went to a voice mail to say that no one was available to take my call and to call the 1-800 #! I am a Private Client and wanted to speak with the officer, no luck!
I was a bank manager for 12 years and managed a bank of WAMU prior to the Chase conversion. I am astounded as to how the industry has changed and the lack of human contact that Chase wants us to have.
I am sad for the employees of Chase if this is the environment they have to work in and the loss of jobs due to automation.
I just might have to change banks for better service, what a shame after 17 years of banking with them.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Pinewood Branch at Lake Worth, FL
12 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Keir, Sep. 08, 2015
All I want to do is cash a check and no longer can I pull conveniently into the drive up and do so. Now I have to find a parking space (a challenge to begin with) get out of my car, go inside and find one (1) Teller open, or I should say working at a teller station. I am advised that if i don't want to wait for the teller I can use the ATM machine inside the branch. Today I called the branch, the phone rang and rang and went to a voice mail to say that no one was available to take my call and to call the 1-800 #! I am a Private Client and wanted to speak with the officer, no luck!
I was a bank manager for 12 years and managed a bank of WAMU prior to the Chase conversion. I am astounded as to how the industry has changed and the lack of human contact that Chase wants us to have.
I am sad for the employees of Chase if this is the environment they have to work in and the loss of jobs due to automation.
I just might have to change banks for better service, what a shame after 17 years of banking with them.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Pinewood Branch at Lake Worth, FL
12 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Bebby 2015-10-21 14:31:40
I have been with "Chase" Bank since it was "Bank One", around 1956 in Cincinnati, Ohio. When Chase Bank goes to less personal contact with their clients, I will go to a bank that REALLY APPRECIATES those clients and offers great PERSONAL service. Too many businesses are going completely to "Automation", and forgetting about the personal aspect that people want and EXPECT. Please be a bank that CARES about their clients. I do hope that Chase cares!!
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