Citibank, CITRUS HEIGHTS

Name:Citibank, CITRUS HEIGHTS
Full Service Brick and Mortar Office
Review: 2star105 client reviews
Location:5610 Sunrise Blvd
Citrus Heights, CA 95610

Sacramento County
View Other Branches
 
Phone:800-627-3999
FDIC Cert:#7213
Established:01/01/1923


The Bank

Name:Citibank
Concentration:International Specialization
Established:06/16/1812
FDIC Insurance:01/01/1934
Holden By:CITIGROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:663, view all, view on map
Website:www.citibank.com
Total Assets:$1,684,710,000,000
Total Deposits:$1,327,597,000,000
Total Equity Capital:$162,945,000,000
Total Domestic Office Deposits:$747,614,000,000
Net Income:$11,169,000,000
Return on Assets:1%
Return on Equity:7%
 More...


Client Review

105 client reviews of Citibank scored 2 out of 5.

Very Condescending
 2star Overall Rating
 4star Interest Rate and Cost
 2star Office Environment & Staff
 3star Waiting Time
 3star Other Services
by kiana, Oct. 21, 2013

I wish I read the other reviews prior to opening an account today. I dealt with Brian and had an unpleasant experience. Will NEVER come back here again. For starters, do not intend to conduct business here unless you are in a business suit. If you are dressed causally (and I don't mean like a bum), they will make assumptions about you, your credit and your socioeconomic status.

For the record, I have a 780 credit score, own 2 properties, have a significant amount of money in the bank and own 2 businesses. I opened an account because Citibank claims to do free international money wires (it turns out not in the country I'm wiring to). Brian was VERY condescending when speaking to me. He implied that my DOB on my ID was incorrect, since he couldn't find my online application. He also tried to school me on why I should apply for an additional Citibank credit card, even though I already had one. He spoke to me like I was an idiot telling someone with a 780 credit score that I need to establish credit while times are good incase I face hardships in the future. Check this out buddy, rather than accumulate more debt in the event I face a financial hardship, I'll use the money I've saved specifically for that purpose instead. He also made a comment asking whether or not I was credentialed in the line of work I'm in/business I run. What kind of question is that? If it was just one stupid comment I could totally look past it as him just being socially awkward but I find it really hard to believe he would have made those same comments to me if I walked in dressed like a high powered business executive.

Another red flag was when I made the cash deposit with the teller. I had 2K cash in new hundreds. He counted them silently and it even looked like he miss counted 2 of them. Rather than say to me, "ok so you're depositing $2000." he asks me "how much are you depositing?" which makes em think an extra bill was stuck in there or something. Furthermore, being self employed, I primarily deal with cash. I have NEVER seen a teller count the bills silently and not lay them on the table as he goes through them. Very sketchy...He was polite and cheerful though.

 



* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Citrus Heights at Citrus Heights, CA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

River City Bank, SUNRISE BRANCH (0.0 miles)
Full Service Brick and Mortar Office
5650 Sunrise Blvd
Citrus Heights, CA 95610
Bank of America, SUNRISE CENTER BRANCH (0.1 miles)
Full Service Brick and Mortar Office
7850 Kingswood Dr
Citrus Heights, CA 95610
JPMorgan Chase Bank, SUNRISE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
5801 Sunrise Blvd
Citrus Heights, CA 95610
Wells Fargo Bank, SACRAMENTO SUNRISE BRANCH (0.4 miles)
Full Service Brick and Mortar Office
6047 Sunrise Blvd
Citrus Heights, CA 95610
U.S. Bank, SUNRISE MALL BRANCH (0.7 miles)
Full Service Brick and Mortar Office
6199 Sunrise Mall
Citrus Heights, CA 95610

More