Home > California Banks > San Jose Banks > Comerica Bank San Jose > Comerica Bank, WINCHESTER BRANCH
Comerica Bank, WINCHESTER BRANCH
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63 client reviews
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| Name: | Comerica Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 03/05/1849 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | COMERICA INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 414, view all, view on map |
| Website: | www.comerica.com |
| Total Assets: | $85,902,000,000 |
| Total Deposits: | $68,355,000,000 |
| Total Equity Capital: | $5,703,000,000 |
| Total Domestic Office Deposits: | $67,983,000,000 |
| Net Income: | $876,000,000 |
| Quarterly Net Income: | $26,000,000 |
| Return on Assets: | 1% |
| Return on Equity: | 17% |
| Quarterly Return on Equity: | 2% |
| More... | |
Client Review
63 client reviews of Comerica Bank scored 2.5 out of 5.
My Debit Card was closed for no reason whatsoever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by OlgaSays, Oct. 01, 2014
I have a US Direct Express Debit Card with the Comerica Bank which is where my Social Security checks were direct-deposited. All of a sudden I found out that it was canceled, and done so without my knowledge or authorization. I was unable to use it while doing grocery shopping. I bet that everyone in line was thinking that I don't pay my bills when the cashier announced, "Denied". Very embarrassing. Now I am unable to buy groceries, medications, pay my rent or bills including one upcoming medical bill or make ATM withdrawals with this card. I am at a risk of being evicted for non-payment of rent, and my credit report will suffer. I have NOT requested or otherwise authorized the card cancellation.
Customer service at this bank is practically non-existent, as all they do is read a script at 40 mph without listening to the other side. No monthly statements are available. No questions answered. My card was NOT compromised and was in a good standing, still good until the next year.
All the complaints fall on deaf ears. Texas Department of Banking re-routed me back to Comerica Bank lol. BBB asked what resolution I want. I want the bank to be unable to close my card ever again, but alas, it's not happening. So I am back to the square one. Comerica Bank is holding my funds hostage, as far as I am concerned.
To add insult to injury, Comerica Bank grants only one card replacement that is free. As of now, it appears that this one is being used up as I will hopefully receive a new card in some future. If the above scenario happens again, I will be charged for the card replacement. The $$ fee multiplied by a vast number of users = a nice boost to the bank's revenue. Done at the expense of the aging baby boomers now on Social Security.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Winchester Branch at San Jose, CA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby OlgaSays, Oct. 01, 2014
I have a US Direct Express Debit Card with the Comerica Bank which is where my Social Security checks were direct-deposited. All of a sudden I found out that it was canceled, and done so without my knowledge or authorization. I was unable to use it while doing grocery shopping. I bet that everyone in line was thinking that I don't pay my bills when the cashier announced, "Denied". Very embarrassing. Now I am unable to buy groceries, medications, pay my rent or bills including one upcoming medical bill or make ATM withdrawals with this card. I am at a risk of being evicted for non-payment of rent, and my credit report will suffer. I have NOT requested or otherwise authorized the card cancellation.
Customer service at this bank is practically non-existent, as all they do is read a script at 40 mph without listening to the other side. No monthly statements are available. No questions answered. My card was NOT compromised and was in a good standing, still good until the next year.
All the complaints fall on deaf ears. Texas Department of Banking re-routed me back to Comerica Bank lol. BBB asked what resolution I want. I want the bank to be unable to close my card ever again, but alas, it's not happening. So I am back to the square one. Comerica Bank is holding my funds hostage, as far as I am concerned.
To add insult to injury, Comerica Bank grants only one card replacement that is free. As of now, it appears that this one is being used up as I will hopefully receive a new card in some future. If the above scenario happens again, I will be charged for the card replacement. The $$ fee multiplied by a vast number of users = a nice boost to the bank's revenue. Done at the expense of the aging baby boomers now on Social Security.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Winchester Branch at San Jose, CA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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