PNC Bank, WHITE MARSH BRANCH

Name:PNC Bank, WHITE MARSH BRANCH
Full Service Brick and Mortar Office
Review: 2.5star420 client reviews
Location:4941 Campbell Blvd
Nottingham, MD 21236

Baltimore County
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Phone:410-931-6930
FDIC Cert:#6384
Established:05/17/1982


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:01/01/1804
FDIC Insurance:01/01/1934
Holden By:PNC FINL SERVICES GROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2378, view all, view on map
Website:www.pnc.com
Total Assets:$557,463,343,000
Total Deposits:$428,985,450,000
Total Equity Capital:$50,108,085,000
Total Domestic Office Deposits:$428,490,983,000
Net Income:$5,836,901,000
Quarterly Net Income:$957,096,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

420 client reviews of PNC Bank scored 2.5 out of 5.

ATM
 1star Overall Rating
 2star Interest Rate and Cost
 4star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by VinceC, Apr. 19, 2017

The outside ATM is broken almost every time I come here. For us virtual wallet users,  How are we supposed to make a deposit after hours if the ATM cash or check deposit is always broken ? it's not just once in a while one week to check deposit is broken and the next week the cash deposit is broken.  I'm not coming to this branch any longer.  I'm not coming to this branch any longer

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, White Marsh Branch at Nottingham, MD
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Horrible staff
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by ztjjrl8895, May. 06, 2015

I just moved to the area and I was accustomed to the wonderful staff at the PNC in Frederick, MD. Well, all PNCs are not the same. The staff at the White Marsh location is rude, unfriendly and makes you feel like you're a burden to them. One of the higher-ups, "Marlon," has questioned me on multiple occasions why I come to this branch when I live in PA. Well, I work across the street. And, why is it his business? Then I came in to withdraw money from my savings account, he asked what it was for, I told him it was to have my car worked on. Then he continued to question me about the car work, why I had to pay in cash, then again why I'm here when I live in PA. Needless to say, I called corporate to file a complaint, and they've been wonderful.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, White Marsh Branch at Nottingham, MD
13 of 16 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Just the most recent frustrating experience
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by AppleNerd, Mar. 24, 2013

My husband has a business account that he started at this branch. The strip on his card went bad, so he ordered another card. After a few weeks, it hadn't come in yet. He went inside, specifically said he was about to go out of the country and ordered another one. He gets to Canada and can't check in because the card he still had was cancelled. When his new card was ordered, he should have been told his old number would be invalid.

Then, he gets back and goes INSIDE to deposit the check he earned. Two weeks later, we found the check in our mailbox. Apparently, it was being returned to us because it doesn't have a date. It is a Canadian check. IT DOESN'T HAVE A PLACE FOR A DATE. If the check needed a date added to it, then the person at the counter should have been the checkpoint for that, not sending the check back 2 weeks later- after we expected that money to be in the account. This is just the latest experience. Managers have not been helpful with setting up account in general.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, White Marsh Branch at Nottingham, MD
9 of 12 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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