Home > Hawaii Banks > Honolulu Banks > First Hawaiian Bank Honolulu > First Hawaiian Bank, MAKIKI BANKING CENTER
First Hawaiian Bank, MAKIKI BANKING CENTER
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4 client reviews
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| Name: | First Hawaiian Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1858 |
| FDIC Insurance: | 04/13/1959 |
| Holden By: | FIRST HAWAIIAN INC |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 45, view all, view on map |
| Website: | www.fhb.com |
| Total Assets: | $24,926,221,000 |
| Total Deposits: | $21,348,132,000 |
| Total Equity Capital: | $2,471,680,000 |
| Total Domestic Office Deposits: | $19,356,874,000 |
| Net Income: | $242,170,000 |
| Quarterly Net Income: | $49,178,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
4 client reviews of First Hawaiian Bank scored 3 out of 5.
Mr. Wiser
Overall Rating
Office Environment & Staff
by KamaainaBill, Sep. 03, 2014
The female bank clerk was the rudest employee I've come across in years. When I asked for a rating form she refused. When I asked to speak to a supervisor, she took 15 minutes before coming out of the back office with the female supervisor. She was almost as bad. I closed my account the next day. First Hawaiian Bank has NO Aloha.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Hawaiian Bank, Makiki Branch at Honolulu, HI
14 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby KamaainaBill, Sep. 03, 2014
The female bank clerk was the rudest employee I've come across in years. When I asked for a rating form she refused. When I asked to speak to a supervisor, she took 15 minutes before coming out of the back office with the female supervisor. She was almost as bad. I closed my account the next day. First Hawaiian Bank has NO Aloha.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Hawaiian Bank, Makiki Branch at Honolulu, HI
14 of 14 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by janek3088 2015-10-14 15:41:46
I guess you must've had the same teller I had. RUDE, RUDE, RUDE. Thought she was hired because she was good. However, that was not the case. The checks I ordered had my name misspelled & another typo in my address (which btw was the same address I've had for 25 years). I went into the branch to set things right. Spoke w/ the manager after the teller told me they were going to charge me for a 2nd set of checks and the manager assured me I would not be charged. Well, that was 6 months ago. STILL WAITING FOR MY CHECKS!!!!!
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