Umpqua Bank, LAKEPORT BRANCH

Name:Umpqua Bank, LAKEPORT BRANCH
Full Service Brick and Mortar Office
Review: 3.5star29 client reviews
Location:805 11th St
Lakeport, CA 95453

Lake County
View Other Branches
 
Phone:707-263-7500
FDIC Cert:#17266
Established:11/15/1984


The Bank

Name:Umpqua Bank
Concentration:Commercial Lending Specialization
Established:11/09/1953
FDIC Insurance:11/09/1953
Holden By:COLUMBIA BANKING SYSTEM INC
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:315, view all, view on map
Website:www.umpquabank.com
Total Assets:$52,167,342,000
Total Deposits:$41,657,169,000
Total Equity Capital:$5,367,571,000
Total Domestic Office Deposits:$41,657,169,000
Net Income:$380,949,000
Quarterly Net Income:$102,369,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

29 client reviews of Umpqua Bank scored 3.5 out of 5.

Avoid this branch
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Annemarie, Apr. 10, 2014

This branch is the worst for customer service. I was just there. No tellers were working! There was 1 person on the phone in the manager's cubicle, one person behind a desk at new accounts, one person in the merchandiser cubicle, and one person at the drive up window. I stood there for 5 minutes. No one acknowledged my presence. I finally asked one person (who was with a customer) if they had any tellers today. The reply was: We only have 4 people working today and we're really busy.
Avoid this branch and just take your business elsewhere!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Umpqua Bank, Lakeport Branch at Lakeport, CA
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by bricknercj 2014-06-12 16:06:58
This branch is inside a retirement community.   There is no drive up teller.  My mother banks at this branch. They have two employees that work there, both of whom are great.   Either this comment is just here to spam Umpqua Bank, or the commenter is talking about another branch.

All Reviews...

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