Valley National Bank, Review

Valley National Bank, Review

Average rating based on 2 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Worst branch ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rdandan, Sep. 01, 2017

You cannot find any service worst than this branch. Bad customer service. Dishonest management and poor cuatomer relations

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Valley National Bank, South Orange Branch at South Orange, NJ
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Best trained personnel
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Loriinbayonne, Sep. 15, 2013

I have been with VNB for over 10 years. I have both personal and many business accounts here. Even with changes in tellers and desk persons, they are the most courteous of all the banks I have ever dealt with.  I cannot speak for all their branches, but Bayonne has the best. They were originally trained by Kelly Betsworth and her training has endured even after retiring fromVNB.  Always a real live person answering the phone. Never a recording. Always helpful. They are the most professional. The best.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Valley National Bank, Bayonne Branch at Bayonne, NJ
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