Union Bank, Solvang Branch

Name:Union Bank, Solvang Branch
Full Service Brick and Mortar Office
Review:38 client reviews
Location:2010 Mission Drive
Solvang, CA 93463

Santa Barbara County

FDIC Cert:#22826

The Bank

Name:Union Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1979-03-09
Holden By:Mitsubishi Ufj Financial Group, Inc.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:417, view all, view on map
Total Assets:$106,696,283,000
Total Deposits:$81,628,536,000
Total Equity Capital:$14,308,842,000
Total Domestic Office Deposits:$80,778,566,000
Net Income:$172,294,000
Quarterly Net Income:$172,294,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%

Client Review

38 client reviews of Union Bank scored 2.5 out of 5.

Deeply disappointing
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Traveler, Aug. 09, 2013

My much loved bank of 30 years was just bought by there behemoth, and not one of it's great qualities has been retained. The personal friendly service, the sheer humanity, kindness and professionalism are all gone. I will be leaving just as soon as is possible. And to add insult to injury I am currently out of the country, and the website is down so I am unable to check on my account. I don't know where they are finding their positive reviewers, because in our small community I do not know of a single person who is happy with this new incarnation of our much missed friendly little bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Union Bank, Solvang Branch at Solvang, CA
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1 comment. Add a comment

by Duped1 2013-09-03 18:03:53
I went into the main bank in Santa Barbara and was seeking a refi on my residence. Was told numerous times that the terms would be one thing and after submitting all the private info and jumping through the hoops was told that the terms were different now and they offered me a 10 yr ARM. The loan officer said it had changed since Union took over Santa Barbara trust and didn't offer what she originally said about a 30 yr refi.
I can't believe this was the first refi they've done since the takeover 6 months earlier. It was either the classic bait and switch or Union never trained this woman. Either way, what a terribly unprofessional place.
What a waste of my time and it put a credit inquiry on my score that I had to explain to another bank and the interest rate has gone up.
Stay so clear of this bank.
And they wonder why people don't trust banks.

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