Umpqua Bank, Progress Ridge Branch

Name:Umpqua Bank, Progress Ridge Branch
Full Service Brick and Mortar Office
Review:15 client reviews
Location:14925 Sw Barrows Road, Suite 115
Beaverton, OR 97007

Washington County
Office Hours:Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 10:00 to 14:00
Branch Deposit:$19,607,000
FDIC Cert:#17266

The Bank

Name:Umpqua Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1953-11-09
Holden By:Umpqua Holdings Corporation
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:376, view all, view on map
Total Assets:$11,830,061,000
Total Deposits:$9,347,359,000
Total Equity Capital:$1,855,906,000
Total Domestic Office Deposits:$9,347,359,000
Net Income:$20,010,000
Quarterly Net Income:$20,010,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%

Client Review

15 client reviews of Umpqua Bank scored 3 out of 5.

Horrible Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by customer9, Jan. 26, 2014

Extremely unhelpful and demeaning staff memebers.  I simply wanted to start a savings account for my children and felt insulted and stupid for not having the correct paper work for opening such account.  I was left with such a bad impression that I personally will never return or recommend. Hoping that a new bank moves into the neighborhood soon. :)

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Umpqua Bank, Progress Ridge Branch at Beaverton, OR
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