U.S. Bank, West Salem Branch

Name:U.S. Bank, West Salem Branch
Full Service Brick and Mortar Office
Review:869 client reviews
Location:1110 Wallace Road, N.W.
Salem, OR 97304

Polk County
View Other Branches
 
Phone:503-581-9994
Office Hours:Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thur: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 8:30 am to 6:00 pm
Tue: 8:30 am to 6:00 pm
Wed: 8:30 am to 6:00 pm
Thur: 8:30 am to 6:00 pm
Fri: 8:30 am to 6:00 pm
Branch Deposit:$69,941,000
FDIC Cert:#6548
Established:1949-07-11


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3169, view all, view on map
Website:http://www.usbank.com
Total Assets:$456,910,206,000
Total Deposits:$357,756,287,000
Total Equity Capital:$45,934,670,000
Total Domestic Office Deposits:$329,468,253,000
Net Income:$2,815,637,000
Quarterly Net Income:$1,453,619,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:13%
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Client Review

869 client reviews of U.S. Bank scored 2.5 out of 5.

Inaccurate/Inefficient personal banker
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by keepfocus, Jul. 15, 2014

The male personal banker does not give complete accurate information to his customers. He comes across as monotone and not even interested. It's like he's getting his training right there on the job. Some important information comes across very  confusing. Which makes an easy situation or matter... difficult. It seems they spend time pushing products then really addressing what is most helpful.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, West Salem Branch at Salem, OR
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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