U.S. Bank, Washington Branch
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212 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U.S. Bancorp |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3122, view all |
| Website: | http://www.usbank.com |
| Total Assets: | $330,470,810,000 |
| Total Deposits: | $236,091,541,000 |
| Total Equity Capital: | $32,741,044,000 |
| Total Domestic Office Deposits: | $219,686,145,000 |
| Net Income: | $4,715,498,000 |
| Quarterly Net Income: | $1,354,710,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 17% |
| More... | |
Client Review
212 client reviews of U.S. Bank scored 2.5 out of 5.
Not Sure of the other Reviews
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GGGG, May. 18, 2012
I have never waited and have always been able to walk right up to the teller and make my transactions. I have had no issues and the tellers and office staff have been helpful.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Layton Branch at Layton, UT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby GGGG, May. 18, 2012
I have never waited and have always been able to walk right up to the teller and make my transactions. I have had no issues and the tellers and office staff have been helpful.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Layton Branch at Layton, UT
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I refuse to go to this branch anymore!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lisa76666, May. 15, 2012
If 0 stars was an option I'd choose that!!!! It's unfortunate too because this is the most convenient branch location wise but I go out of my way every time just to avoid the wait, there's no reason what so ever to have to wait over 20 minutes every visit and I'm not talking about Fridays....then when I went inside there were only 3 ppl in line I waited over 30 minutes and watched two extremely healthy men go straight to the front in the handicap line that's never ok then when I called (8 times) to complain no one answered the phone and I was directed to an 800 number!!!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Gresham Branch at Gresham, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Lisa76666, May. 15, 2012
If 0 stars was an option I'd choose that!!!! It's unfortunate too because this is the most convenient branch location wise but I go out of my way every time just to avoid the wait, there's no reason what so ever to have to wait over 20 minutes every visit and I'm not talking about Fridays....then when I went inside there were only 3 ppl in line I waited over 30 minutes and watched two extremely healthy men go straight to the front in the handicap line that's never ok then when I called (8 times) to complain no one answered the phone and I was directed to an 800 number!!!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Gresham Branch at Gresham, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Long wait times
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Deann1001, May. 15, 2012
The personnel are good people, but the wait time is horrendous. I have waited in the drive thru more than 20 minutes with only 1 or 2 cars ahead of me. This is truly unexceptable. If they person does not have their deposits/withdrawals ready make them go inside or open a Business Only line.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 7th Street Branch at Kansas City, KS
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Deann1001, May. 15, 2012
The personnel are good people, but the wait time is horrendous. I have waited in the drive thru more than 20 minutes with only 1 or 2 cars ahead of me. This is truly unexceptable. If they person does not have their deposits/withdrawals ready make them go inside or open a Business Only line.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 7th Street Branch at Kansas City, KS
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