U.S. Bank, The Dalles Branch

Name:U.S. Bank, The Dalles Branch
Full Service Brick and Mortar Office
Review:748 client reviews
Location:401 Washington
The Dalles, OR 97058

Wasco County
View Other Branches
 
Phone:541-296-2235
Office Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 6:00 pm
Branch Deposit:$83,067,000
FDIC Cert:#6548
Established:1891-02-04


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3230, view all, view on map
Website:http://www.usbank.com
Total Assets:$410,889,873,000
Total Deposits:$305,185,303,000
Total Equity Capital:$41,495,491,000
Total Domestic Office Deposits:$273,133,692,000
Net Income:$4,172,723,000
Quarterly Net Income:$1,459,135,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
 More...


Client Review

748 client reviews of U.S. Bank scored 2.5 out of 5.

Horrible experience with ATM
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Candacebertsch1, Jan. 29, 2016

I arrived at the branch before hours of operation, so I decide to use the ATM,as I withdrawal $340.00, the money did not dispurse. It made the sound, and told me to take my money, but again no cash was dispursed. As I am waiting in frustration for the branch to open, the tellers were very rude and called the cops on me for "loitering ". They told me to take matters into my own hands by calling the run around 1800 number. As the very nice cops arrived, they were baffled at what I told them. They had the tellers open the doors early to settle my cash dispute. The teller then explains that I will not have my 340.00 cash for 3-5 business days, not caring about my situation, not caring about the fact that rent is due, and NOT having a BROKEN sign on the ATM! They told me it can take a max of 45 days for me to have my money refunded to me which was taken from there broken ATM! I am furious! I have been a loyal customer with US bank for quite some time, and you would figure I could withdrawal my money from their ATM with no problems! But instead, they call the cops on me when I was just trying to figure out why my money was not dispursed to me! I'm wrighting corporate  as of now. They haven't even communicated with me ( like they said they would ) and it has been roughly 5 hours since the horrible incident. I will never use a robot ATM in my life! I feel violated and very frustrated! This is how they treat LOYAL customers. Unacceptable.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Lakewood Carr Branch at Denver, CO
10 of 15 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

MS
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Toto, Jan. 28, 2016

We had stopped at another bank first and left because of the attitude and service we got or I should say did not get.  When we stepped in at US Bank in Chisago City we were helped immediately.  Stacy helped us with opening up a new account and was a delight.  She went over everything and was enthusiastic about helping us. It was such a change from the other back we stopped at that we had no doubts what so ever banking here.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Chisago City Branch at Chisago City, MN
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

they stole my money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by caelin, Jan. 28, 2016

This us bank took my cash deposit, then refused to give it to me, accused me of money laundering, and froze my account. I work with the us government, and all funds originated from the us treasury dept. Sam is the bank manager, and Lisa Kirkland has been an absolute aberration of a banker. I will never use us bank again after the lawsuit is resolved


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Smokey Point Branch at Arlington, WA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Columbia State Bank, The Dalles Branch (0.1 miles)
Full Service Brick and Mortar Office
316 East Third Street
The Dalles, OR 97058
Bank of the West, The Dalles Branch (0.1 miles)
Full Service Brick and Mortar Office
120 East Fourth Street
The Dalles, OR 97058
Washington Federal, The Dalles Branch (0.1 miles)
Full Service Brick and Mortar Office
115 East Fourth Street
The Dalles, OR 97058
Columbia State Bank, Administration Branch (0.1 miles)
Limited Service Administrative Office
401 East Third Street Suite 200
The Dalles, OR 97058
Wells Fargo Bank, The Dalles Branch (0.1 miles)
Full Service Brick and Mortar Office
400 East Third Street
The Dalles, OR 97058

More