U.S. Bank, St. Paul Center Branch

Name:U.S. Bank, St. Paul Center Branch
Full Service Brick and Mortar Office
Review:643 client reviews
Location:101 Fifth Street East, Suite A
Saint Paul, MN 55101

Ramsey County
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Phone:651-466-8330
FDIC Cert:#6548
Established:1973-05-07


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3239, view all, view on map
Website:http://www.usbank.com
Total Assets:$384,193,608,000
Total Deposits:$286,193,358,000
Total Equity Capital:$40,443,727,000
Total Domestic Office Deposits:$263,661,347,000
Net Income:$2,713,960,000
Quarterly Net Income:$1,434,795,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

643 client reviews of U.S. Bank scored 2.5 out of 5.

NO IDEA HOW TO GIVE GOOD SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TopTierBankClient, Dec. 23, 2011

The worst customer service I have received at ANY bank in a long time. When I told them I was a PLATINUM member with US Bank, they scoffed at that, got real snippy and said, "And so are all of WE Sir - so are all of we." Amazingly and shockingly rude and argumentative, not only to the street people that come in from the Courthouse across the way, but to their OWN CUSTOMERS as well. No excuse for this. Totally uncalled for and an embarassment

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, St. Paul Center Branch at Saint Paul, MN
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