U.S. Bank, St. Cloud Downtown Branch

Name:U.S. Bank, St. Cloud Downtown Branch
Full Service Brick and Mortar Office
Review:872 client reviews
Location:1015 West Saint Germain Street
Saint Cloud, MN 56301

Stearns County
View Other Branches
 
Phone:320-251-7110
Office Hours:Mon: 8:30 am to 5:30 pm
Tue: 8:30 am to 5:30 pm
Wed: 8:30 am to 5:30 pm
Thur: 8:30 am to 5:30 pm
Fri: 8:30 am to 5:30 pm
Sat: 9:00 am to 12:00 pm
Sun: Closed
Drive-up Hours:Mon: 7:30 am to 6:00 pm
Tue: 7:30 am to 6:00 pm
Wed: 7:30 am to 6:00 pm
Thur: 7:30 am to 6:00 pm
Fri: 7:30 am to 6:00 pm
Sat: 9:00 am to 12:00 pm
FDIC Cert:#6548
Established:1889-01-01


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3216, view all, view on map
Website:http://www.usbank.com
Total Assets:$442,985,106,000
Total Deposits:$346,548,026,000
Total Equity Capital:$46,089,475,000
Total Domestic Office Deposits:$320,409,722,000
Net Income:$1,362,018,000
Quarterly Net Income:$1,362,018,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

872 client reviews of U.S. Bank scored 2.5 out of 5.

Alleged burglary
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Findanothernbank, Jun. 18, 2017

I received 2 letters from the US Bank branch office at St Cloud Midtown with no date and one with a pasted over address saying their courier service was burglarized ( no ICR # for a law enforcement agency or where this alleged burglary occurred) telling me that a check I cashed was taken.US Bank had the deposit amounts wrong and suggested I contact the "maker " of the check to make out a new check payable to US Bank and mail it to Midtown branch. The letters had no signed signatures, just a typed name. There is no way I would ask the business who issued me the check to send another check to US Bank. Now I have to hope US Bank will not deduct the amount from my account. I am not impressed with the poorly written letters nor their failure to mention their loss us covered by insurance

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, St. Cloud Downtown Branch at Saint Cloud, MN
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