U.S. Bank, SOUTHRIDGE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Sarah Santos
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by santos4122, Nov. 16, 2015
I love this location! The girls at the drive thru are excellent and they remember your names which definitely makes it a more personable experience. Keep up the good work ladies!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Southridge Branch at Greendale, WI
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby santos4122, Nov. 16, 2015
I love this location! The girls at the drive thru are excellent and they remember your names which definitely makes it a more personable experience. Keep up the good work ladies!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Southridge Branch at Greendale, WI
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
MissM
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MissM, Dec. 20, 2011
This is by far the WORST US Bank branch in the area! The head of the drive through tellers is a nightmare. On several occasions she would not accept checks I would try to cash/deposit for several stupid reasons. But as soon as I take the check to a different branch, no problem.
In summer the debit card policy for US Bank changed, and she informed me of this while I was doing my deposits. She then asked if I had time to come in and discuss the changes to the reward system, I did not, and she asked if she could call me after the weekend about it. I said yes..she never called, then two weeks later a US Bank Visa credit card appeared in my mail. I called the bank and sure enough she applied me for a credit card without my permission! I spoke with the bank manager, and the head teller was away on vacation, so he pretty much just said sorry an dthat was it. Horrible bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Southridge Branch at Greendale, WI
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MissM, Dec. 20, 2011
This is by far the WORST US Bank branch in the area! The head of the drive through tellers is a nightmare. On several occasions she would not accept checks I would try to cash/deposit for several stupid reasons. But as soon as I take the check to a different branch, no problem.
In summer the debit card policy for US Bank changed, and she informed me of this while I was doing my deposits. She then asked if I had time to come in and discuss the changes to the reward system, I did not, and she asked if she could call me after the weekend about it. I said yes..she never called, then two weeks later a US Bank Visa credit card appeared in my mail. I called the bank and sure enough she applied me for a credit card without my permission! I spoke with the bank manager, and the head teller was away on vacation, so he pretty much just said sorry an dthat was it. Horrible bank!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Southridge Branch at Greendale, WI
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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