U.S. Bank, Santiam-Albany Branch

Name:U.S. Bank, Santiam-Albany Branch
Full Service Brick and Mortar Office
Review:889 client reviews
Location:2650 Santiam Highway Southeast
Albany, OR 97322

Linn County
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Phone:541-967-3732
Office Hours:Mon: 9:00 am to 6:00 pm
Tue: 9:00 am to 6:00 pm
Wed: 9:00 am to 6:00 pm
Thur: 9:00 am to 6:00 pm
Fri: 9:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Sun: Closed
Drive-up Hours:Mon: 8:30 am to 6:00 pm
Tue: 8:30 am to 6:00 pm
Wed: 8:30 am to 6:00 pm
Thur: 8:30 am to 6:00 pm
Fri: 8:30 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Branch Deposit:$47,820,000
FDIC Cert:#6548
Established:1969-04-21


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3216, view all, view on map
Website:http://www.usbank.com
Total Assets:$442,985,106,000
Total Deposits:$346,548,026,000
Total Equity Capital:$46,089,475,000
Total Domestic Office Deposits:$320,409,722,000
Net Income:$1,362,018,000
Quarterly Net Income:$1,362,018,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

889 client reviews of U.S. Bank scored 2.5 out of 5.

Deceiving and greedy practices.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Striker701, Jun. 30, 2017

DO NOT OPEN A BUSINESS ACCOUNT.  
We had several accounts with US Bank.  We are closing all of the accounts.  I had a customer write a wrong amount on a check.  This led to mass confusion.  I had spoken with four different associates.  None of them were on the same page.  I still have unanswered questions.  

DO NOT OPEN A CREDIT ACCOUNT.
They are very deceiving.  We opened an account with 0% promotional rate on purchases.  It is industry standard to disclose your promotional end date on your billing statement.  Doing so allow the consumer to make sure they pay off the balance before promotion date ends, otherwise the consumer gets hit with all that interest compiled over time.  I assume this practice generate a large amount of revenue at the expense of the customer.

US Bank discloses your full account number on correspondence via US mail.  Again this is not industry standard.



* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Santiam-Albany Branch at Albany, OR
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