U.S. Bank, OCONOMOWOC BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
U.S. Bank Oconomowoc Branch at Oconomowoc, WI
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Harp, Aug. 12, 2013
I love the staff at USBank Oconomowoc. Every person I encounter there is friendly, helpful, efficient, and knowledgeable. When visiting the bank, I feel part of a community. It's always a pleasure being served at USBank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Harp, Aug. 12, 2013
I love the staff at USBank Oconomowoc. Every person I encounter there is friendly, helpful, efficient, and knowledgeable. When visiting the bank, I feel part of a community. It's always a pleasure being served at USBank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Terrible New location, and now more hidden fees on checking accounts. Come On.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Luke123, Apr. 11, 2011
I have accounts with them long enough that it originally was 3 other banks that were purchased years ago, over time it has ended up being Us Bank for the last 10 years. Now not only have they moved to a new location that is out of the way but they want to start charging for their services. With the mistakes they make, inconvenient location and now I have to make sure I do certain things to not have fees. Get real the only reason I even have your account is because of the convenience and I would deal with their mistakes, but not that is not the case.
Terrible location!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Luke123, Apr. 11, 2011
I have accounts with them long enough that it originally was 3 other banks that were purchased years ago, over time it has ended up being Us Bank for the last 10 years. Now not only have they moved to a new location that is out of the way but they want to start charging for their services. With the mistakes they make, inconvenient location and now I have to make sure I do certain things to not have fees. Get real the only reason I even have your account is because of the convenience and I would deal with their mistakes, but not that is not the case.
Terrible location!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by DWATERMAN 2015-04-03 23:29:40
uUS Bank has been HORRIBLE to deal with. My father died in October. Finally getting around to transferring his accounts.
The "call center" told me I had to take "the needed papers" to the local office in Oconomowoc but could NOT tell me what those papers were.
I went to the branch three weeks ago and dropped off the death certificate with a so-called "banker." She told me I needed a notarized affidavit. I printed one off, filled it out and dropped it off with a teller since she was busy with a customer.
Two weeks go by with no contact from anyone. I stopped in and talked to the branch "manager" on Tuesday #/31/15 as the "banker" was out for the day. The "manager" said I would receive a call the next day when this "banker" returned.
This is now the night of Friday, 4/3/15 and guess what---NO CALLS AGAIN.
This whole operation is pathetic.
The "call center" told me I had to take "the needed papers" to the local office in Oconomowoc but could NOT tell me what those papers were.
I went to the branch three weeks ago and dropped off the death certificate with a so-called "banker." She told me I needed a notarized affidavit. I printed one off, filled it out and dropped it off with a teller since she was busy with a customer.
Two weeks go by with no contact from anyone. I stopped in and talked to the branch "manager" on Tuesday #/31/15 as the "banker" was out for the day. The "manager" said I would receive a call the next day when this "banker" returned.
This is now the night of Friday, 4/3/15 and guess what---NO CALLS AGAIN.
This whole operation is pathetic.
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