U.S. Bank, Oconomowoc Branch

Name:U.S. Bank, Oconomowoc Branch
Full Service Brick and Mortar Office
Review:708 client reviews
Location:1674 Old School House Road, Suite 100
Oconomowoc, WI 53066

Waukesha County
View Other Branches
 
Phone:262-569-4180
Office Hours:Mon: 9:00 am to 5:00 pm
Tue: 9:00 am to 5:00 pm
Wed: 9:00 am to 5:00 pm
Thur: 9:00 am to 5:00 pm
Fri: 9:00 am to 5:00 pm
Sat: 9:00 am to 12:00 pm
Sun: Closed
Drive-up Hours:Mon: 8:30 am to 5:30 pm
Tue: 8:30 am to 5:30 pm
Wed: 8:30 am to 5:30 pm
Thur: 8:30 am to 5:30 pm
Fri: 8:30 am to 6:00 pm
Sat: 8:30 am to 12:00 pm
Branch Deposit:$29,935,000
FDIC Cert:#6548
Established:1946-01-01


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3240, view all, view on map
Website:http://www.usbank.com
Total Assets:$398,978,359,000
Total Deposits:$294,158,985,000
Total Equity Capital:$40,540,868,000
Total Domestic Office Deposits:$263,562,953,000
Net Income:$5,534,970,000
Quarterly Net Income:$1,414,640,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

708 client reviews of U.S. Bank scored 2.5 out of 5.

U.S. Bank Oconomowoc Branch at Oconomowoc, WI
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Harp, Aug. 12, 2013

I love the staff at USBank Oconomowoc. Every person I encounter there is friendly, helpful, efficient, and knowledgeable. When visiting the bank, I feel part of a community. It's always a pleasure being served at USBank!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
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Terrible New location, and now more hidden fees on checking accounts. Come On.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Luke123, Apr. 11, 2011

I have accounts with them long enough that it originally was 3 other banks that were purchased years ago, over time it has ended up being Us Bank for the last 10 years.  Now not only have they moved to a new location that is out of the way but they want to start charging for their services.  With the mistakes they make, inconvenient location and now I have to make sure I do certain things to not have fees.  Get real the only reason I even have your account is because of the convenience and I would deal with their mistakes, but not that is not the case.  
Terrible location!  


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Oconomowoc Branch at Oconomowoc, WI
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by DWATERMAN 2015-04-03 23:29:40
uUS Bank has been HORRIBLE to deal with.  My father died in October.  Finally getting around to transferring his accounts.

The "call center" told me I had to take "the needed papers" to the local office in Oconomowoc but could NOT tell me what those papers were.

I went to the branch three weeks ago and dropped off the death certificate with a so-called "banker." She told me I needed a notarized affidavit.  I printed one off, filled it out and dropped it off with a teller since she was busy with a customer.

Two weeks go by with no contact from anyone. I stopped in and talked to the branch "manager" on Tuesday #/31/15 as the "banker" was out for the day.  The "manager" said I would receive a call the next day when this "banker" returned.

This is now the night of Friday, 4/3/15 and guess what---NO CALLS AGAIN.

This whole operation is pathetic.

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