U.S. Bank, Norwood Branch
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| Name: | U.S. Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U.S. Bancorp |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3140, view all, view on map |
| Website: | http://www.usbank.com |
| Total Assets: | $345,088,616,000 |
| Total Deposits: | $253,686,214,000 |
| Total Equity Capital: | $38,133,382,000 |
| Total Domestic Office Deposits: | $234,979,482,000 |
| Net Income: | $5,421,903,000 |
| Quarterly Net Income: | $1,355,833,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 14% |
| More... | |
Client Review
410 client reviews of U.S. Bank scored 2.5 out of 5.
Be aware horrible experience with this bank and this branch!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by may1, Aug. 05, 2011
My husband went to this branch to withdrew cash from our account to pay our property taxes, we didn’t use the ATM because the amount was larger then $500. The teller gave him the cash and my husband was on his way to the city to pay our taxes, to his surprise the lady that work for the city of Cincinnati told him the the money is fake! He then went back to the bank and told the teller that the money is fake and ask for it to be replaced, the teller gave him new bills but when my husband ask the teller to check and make sure that the money is not fake the teller told him NO! My husband got very upset and ask to speak to a supervisor, the teller then told him that if he will not leave he will call the police! This is not customer service !!! This is very wrong!! This bank and this branch are the worst!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Norwood Branch at Cincinnati, OH
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Timeby may1, Aug. 05, 2011
My husband went to this branch to withdrew cash from our account to pay our property taxes, we didn’t use the ATM because the amount was larger then $500. The teller gave him the cash and my husband was on his way to the city to pay our taxes, to his surprise the lady that work for the city of Cincinnati told him the the money is fake! He then went back to the bank and told the teller that the money is fake and ask for it to be replaced, the teller gave him new bills but when my husband ask the teller to check and make sure that the money is not fake the teller told him NO! My husband got very upset and ask to speak to a supervisor, the teller then told him that if he will not leave he will call the police! This is not customer service !!! This is very wrong!! This bank and this branch are the worst!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Norwood Branch at Cincinnati, OH
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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410 client reviews