U.S. Bank, LEADINGTON BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Frustrated
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GrandmaL, Jan. 15, 2020
I have a first and second mortgage with this bank and I have limited time on my lunch to make my payments. I waited 20 minutes at the drive thru to be waited on. ONE TELLER for lobby and drive thru during lunch hour. It wouldn't matter if I went inside because then you have to wait til the ONE TELLER is done with drive thru!!!! Your bank at this location needs 2 tellers at all times. When I arrived in the drive thru there were 3 cars already in line. I waited. No one moved. I looked in the window and the canisters were still in the holding station. No one was even working on them. Then I looked and there was one teller attending to the lobby customers. No one at the window. We continued to wait. When she was finished with them, then she came to the window. Apologized of course, but she shouldn't have to. It's lunch hour, people are taking their lunches and running errands. You are supposed to provide a service that makes life a little easier for your patrons. There should be 2 tellers at all times.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Leadington Branch at Park Hills, MO
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby GrandmaL, Jan. 15, 2020
I have a first and second mortgage with this bank and I have limited time on my lunch to make my payments. I waited 20 minutes at the drive thru to be waited on. ONE TELLER for lobby and drive thru during lunch hour. It wouldn't matter if I went inside because then you have to wait til the ONE TELLER is done with drive thru!!!! Your bank at this location needs 2 tellers at all times. When I arrived in the drive thru there were 3 cars already in line. I waited. No one moved. I looked in the window and the canisters were still in the holding station. No one was even working on them. Then I looked and there was one teller attending to the lobby customers. No one at the window. We continued to wait. When she was finished with them, then she came to the window. Apologized of course, but she shouldn't have to. It's lunch hour, people are taking their lunches and running errands. You are supposed to provide a service that makes life a little easier for your patrons. There should be 2 tellers at all times.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Leadington Branch at Park Hills, MO
Was this review helpful to you? Yes, No Report Abuse
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